The Gift Co Reviews

Name: The Gift Co
Rating: 4.04

4.0 Rating 67 Reviews

75 %

of reviewers recommend The Gift Co

Company Reviews

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Metrics

4.0

Based on 67 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service was good and the packaging was brilliant! Unfortunately the cookie let the side down. It was dry, crumbly, way too thin and tasted of plastic strangely! I ended up having to buy another from Millie’s Cookies. Very disappointed.”

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Posted 4 years ago

Hi Rebecca, I am sorry to hear you were not happy with your cookie as we have had a number of really happy customers who have ordered these as gifts from us! I will definitely pass your comments on to our supplier. Many thanks

Posted 4 years ago

“It’s been 10 days since I’ve ordered a Christmas Eve crate and still hasn’t arrived, I’ve tried messaging but I am getting no response... I had a confirmation email when I ordered and it said it would notify me when shipped and haven’t heard anything I’m very worried it won’t come in time for Christmas Eve!”

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Posted 4 years ago

Hi Sasha, I believe we had a conversation on social media about your order so perhaps you are confusing your lack of response with a different company? As we discussed you will receive your crate before Christmas Eve :) please feel free to message again if you have any further queries!

Posted 4 years ago

“I have had no deliver updates”

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Posted 4 years ago

Hi Zara, As it states on the website the Christmas Eve Crates take 7 working days to make and personalise. Once yours has been shipped you will be updated with a tracking number :)

Posted 4 years ago

The Gift Co is rated 4.0 based on 67 reviews