The Gift Co Reviews

Name: The Gift Co
Rating: 4.04

4.0 Rating 67 Reviews

75 %

of reviewers recommend The Gift Co

Company Reviews

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Metrics

4.0

Based on 67 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely love this shop along with the products they sell, shame Megan the shop assistant wasn't rude and abrupt. I saw a Cockerell my Mum quite liked and what looked like a £15 price tag on it, so I asked her how much it was and said no way would it be that cheap, it's more like £45. So we continued looking to which my Mum said she thinks she'd still like it, so I asked her if she could please double check, she then gave more attitude and said it would be £45 or £75 to which when she pulled it down it was actually £15. She tried to rip the sticker off and tried hiding it and wouldnt show us the actual price before getting to the till saying its not £15 although it clearly was. Once she'd got it down, it wasn't actually a garden ornament but a planter. Her attitude was shocking nor was she apologetic. In the end my mum didn't want it as it was a planter but this couldn't be seen as it was on the top shelf. In the end we brought a tortoise and she was still rude when serving us. Shame that staff can let such a lovely shop down.”

Helpful Report

Posted 2 years ago

“Disappointed that the gift was wrong when delivered (printing error) but Customer Service has promised to re-issue and deliver asap, you can't ask for more than this.”

Helpful Report

Posted 4 years ago

The Gift Co is rated 4.0 based on 67 reviews