The Labrador Company Reviews

Name: The Labrador Company
Address: Manor Dairy, Manor Farm, Tarrant Hinton, Blandford Forum, Dorset
Rating: 4.74

4.7 Rating 170 Reviews

92 %

of reviewers recommend The Labrador Company

Company Reviews

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Phone:

1725552255

Email:

george@thelabradorcompany.co.uk

Location:

Manor Dairy, Manor Farm,
Tarrant Hinton,
Blandford Forum
Dorset
DT11 8JX

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm sure they are great, nice product and quick delivery but a consistent pricing policy would make me feel less ripped off.”

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Posted 4 months ago

“Clock fell apart in less than two weeks.”

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Posted 4 months ago

“Great company to deal with, when contacted always quick to reply and the product is great also”

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Posted 4 months ago

“Excellent service from The Labrador Company. Bought as a Christmas gift for my partner who absolutely loves her new Jack Russell clock.”

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Posted 4 months ago

“Excellent product everyone comments on how lovely it is speedy delivery would recommend”

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Posted 4 months ago

“Bought for my granddaughter's Christmas present. See loved it.”

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Posted 4 months ago

“Ok But the clock arms are very loose to the point I think I’ll have to purchase a new motor and arms”

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Posted 4 months ago

“The black labrador clock was a real success at Christmas and loved by my parents. We look forward to seeing it in place soon”

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Posted 4 months ago

“Such a lovely quality made clock. It just looks like the silhouette of our Pointer and we love it. Unusual and beautiful!”

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Posted 4 months ago

“My husband loved the personalized wagging tail labrador clock. It was the perfect gift. The package arrived promptly from the UK. Looks just like our Lab Lovey.”

The Labrador Company 5 star review on 27th December 2024

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Posted 4 months ago

“I don’t know, I haven’t received my clock yet…and it is a Christmas present :-(”

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Posted 5 months ago

“The Scottie clock is adorable and very well made. I highly recommend this company. Shipping to the United States was much quicker than I expected.”

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Posted 5 months ago

“Item not yet received. Seems from this email that compnay beleives it should have been.”

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Posted 5 months ago

“Bought 3 clocks recieved 2.”

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Posted 5 months ago

“Have not received my item yet!”

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Posted 5 months ago

“Christmas gift si I dont know if satisfied”

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Posted 5 months ago

“Still waiting on my clock. Emails go unanswered.”

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Posted 5 months ago

Dear Scott, Thank you for your feedback. To clarify, our last communication was an email confirming your order was dispatched on December 7th. Due to the Canada postal strikes, we made special courier arrangements to ensure delivery. Unfortunately, your parcel is currently delayed at the Stansted FedEx depot. We’ve taken further steps to resolve this and hope it arrives very soon. We also want to be clear that there are no unanswered emails from you. We have responded to provide updates at every stage, and we are always here to assist. Thank you for your patience as we work to resolve this. Kind regards, George

Posted 5 months ago

“I placed an order on November 27th and it doesn't even arrive by Christmas, we don't know where the package is. Shameful”

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Posted 5 months ago

Hi Martina, We’re disappointed to see this review, especially as we have been in communication with you throughout this period and have gone to great lengths to resolve the issue. Unfortunately, the original parcel sent to your delivery address in Italy appears to have been lost in transit with Royal Mail. Despite not receiving the parcel returned to us, we have sent you a replacement via express courier at a significant cost to ensure it reaches you in time for Christmas. The replacement parcel is on its way and should be with you in the next couple of days, well before Christmas. We take great pride in our service and are always committed to making things right when issues arise. It’s disheartening to receive such a review when we’ve worked hard to resolve the situation. We hope the clock brings joy once it arrives, and we kindly ask you to reconsider your review in light of the efforts we’ve made. Kind regards, George

Posted 5 months ago

“Having placed an order, I received an email a day later to state that the product was now out of stock and that the company was expecting a further delivery the following Monday and that my order would be dispatched shortly after. True to their word, I received my order and the clock was exactly as advertised. - Great service.”

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Posted 5 months ago

“Excellent products fabulous helpful staff”

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Posted 5 months ago

The Labrador Company is rated 4.7 based on 170 reviews