“Do not purchase from this scam-site. I placed an order on 17 June which is still yet to be shipped despite the claim of 5-9 working day delivery to Australia. Multiple queries have been submitted with zero response. I have raised a dispute with my bank to recover the cost. Save yourself the trouble.”
“As people said they wont contact you or update you in anything. Website should literally be off and personally everyone should get a refund due to poor service and fraud. Never buy from this website again. If it pops up on your tiktoks or any social media pls do not click their website.”
“DO NOT order from this company, didn’t receive product, didn’t get a refund, despite multiple contacts with them. The product that arrived worked for a day, didn’t get a refund.”
“I would give a negative rating if the system would allow me. I placed my order in July 2022 for a product that was supposedly going to be delivered within 3 weeks. It is now November 2022 and I still have no product. I have sent over 10 emails and DM's on Instagram to the company and there is still no product. I have requested a refund (due to no product) and there has been no response. I have wasted so much time with this company it's ridiculous. They are a total sham.”
“DO NOT BUY. THEY IGNORE YOU WHEN ASKING FOR UPDATES THEN WE PRODUCT COMES MONTHS LATER. WORKS FOR A DAY IN MY CASE DID NOT EVEN WORK. THEN WAITED ANOTHER 2 MONTHS FOR A REPLACEMENT THAT WORKED FOR A DAY. DO NOT WASTE UR MONEY.”
“Not only did this company take 3 months to refund me after not receiving the product, they bribed and extorted me! Saying they would not refund my money until I deleted my last review on trust pilot! They also admitted to doing this to multiple customers. Please do NOT support this “company”. They will rob you and are not only crazy, but follow their own set of rules. The amount of absolutely crazy things that happened in my exchange of communication with them was insane. Disgusting.”
“Appalling service. I have still joy received my lights. 3 sets costing me £135. I really wish I had looked at these reviews 1st.
Looks like I will need to contact my bank!
Avoid at all costs people.”
“I have never left a bad review before but this company LIghtstrips are appalling. Recieved half my order in December 2021 and still trying to get the other half or a refund. Just constantly getting fobbed off if I even get a reply. Not surprised they do not have a contact number as would be too many complaints.”
“Avoid this Company..my 14 year old son ordered & paid for some lights. They didn't arrive in the 7-10 days, not even had a despatch confirmation. Emailed them & promised lights last week..still not arrived. Scum bag companies like this should be ashamed of taking kids money! Need closing down. I will now be doing a charge back through the bank to get hos money back”
“I would give this company minus stars if I could. Terrible service. Order was a couple of months late. Tracking locator didn't work. Didn't reply to any of my messages. Only received the product once I had put in a complaint with paypal. No apology, no messages. Packaging was terrible. Avoid at all costs!!!!”
“Ordered in December and still don't have my lights, I've emailed numerous times, sent messages via Facebook, Instagram and twitter, been told my order will be delivered in a week nearly thr end of January and I'm still waiting, not sure what week they actually meant!!”
“Never order from this place! I placed the order 2nd December, should be deliver within 7-10 working days, it’s been over a month and I didn’t receive it. I’ve sent many emails, tried to contact them in the chat but they never reply. I won’t let it go, I will take a legal action.”
“Have never had such a bad experience than i have had with this "company"
Over 2 weeks and no sign of shipping or even a reasonable excuse as to why apart from the usual we had a problem with processing your order (1 Item)
Was given a phone number to speak to a manager 🤔 Vodafone voicemail seems to be their name!!
You spend a little more money to help startup/small businesses and end up with this kind of result......
I wouldnt even of minded if there was a real honest excuse
My idea of this company is a one man operation sat in bedroom and just playing games there is deffinatly no customer service here”
“I understand they may take a bit of time to get back to you (2 days for me) but eventually it arrives within 2 weeks and honestly the product doesn’t disappoint, bought one of them dreamy lights and my kids love them. 5 stars on the product.”
“DO NOT ORDER FROM THIS SO CALLED COMPANY. Rip off merchants. Non existant customer service, no phone number. Sent me an item they bought from amazon and it even arrived via amazon. Was a much cheaper poor looking imitation of what I actually ordered. They won't refund. Bunch of cowboys.”
