The Mortgage Hut Reviews

Name: The Mortgage Hut
Rating: 4.93

4.9 Rating 1,721 Reviews

99 %

of reviewers recommend The Mortgage Hut

Company Reviews

Questions

Metrics

4.9

Based on 1,721 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

+442380642018

Write Your review

Tell us how The Mortgage Hut made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Mortgage Hut 5 star review on 3rd September 2025

David Fermin

The Mortgage Hut 5 star review on 1st March 2024

Ms Monica Jennifer Skinner

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and staff”

Helpful Report

Posted 4 years ago

“Excellent service, quick responses and always to hand if I had a query.”

Helpful Report

Posted 4 years ago

“Right from the off, the service has been fantastic. From life cover, family protection, income protection and mortgage advice, they have been amazing. You are dealing with real people, who care and want what's best for you. We certainly felt well looked after, comfortable and a priority through the whole process. I couldn't recommend them more, we are based hundreds of miles away from Mortgage hut, but they are always there to help. Response times are amazing. I work in a family business and that is the feel that they gave me, I felt part of their team while we sorted everything we needed to move. Stress free. I would recommend to all. A huge thank you to Freddie, Becca and Ash.”

Helpful Report

Posted 4 years ago

“Keiren Dewey and Natasha Hill have been amazing with my recent mortgage application especially it my first ever sole mortgage they were patient with me and explained everything as we went through the process. Thanks guys xx”

Helpful Report

Posted 4 years ago

“Daniel Dawkins & Tiffany have been fantastic! Our first advisor elsewhere wasn’t able to help us. I called the mortgage hut and Dan reassured us he could help. Today we have our mortgage offer through and we are over the moon! The team have been brilliant, so supportive and kept us updated the whole way. I would highly recommend!”

Helpful Report

Posted 4 years ago

“It’s only 5 because of Nicola and Natasha, I had rocky 5 months (not all down to the mortgage hut) with someone who no longer works there, however Nicola and Natasha helped get it across the line, their communication and information and whatever they did behind the scenes to get everything sorted is something I am truly grateful for even something that seems small as in a phone call rather than email makes all the difference so 5 stars for them and Thankyou :)”

Helpful Report

Posted 4 years ago

“Fantastic team, highly recommended”

Helpful Report

Posted 4 years ago

“It was great to discuss our mortgage situation with Oliver who was very knowledgeable and provided great advice. Thank you”

Helpful Report

Posted 4 years ago

“I had an excellent advisor throughout the whole process! Jacky worked really hard to find me the best possible deal available. Everything was explained to me and there were no hidden costs for the service provided. Pre sale and post sale customer service has been exceptional. I would highly recommend this company and will be using them again.”

Helpful Report

Posted 4 years ago

“Very helpful and insightful. Oliver answered all my questions and provided excellent customer service.”

Helpful Report

Posted 4 years ago

“Excellent service could not of obtained mortgage offer without your support very professional and helpful quick response to all emails a special thanks to Lauren Anton Jake Hartington and Freddie Andrews”

Helpful Report

Posted 4 years ago

“I cannot recommend this company enough. The whole process was stress free thanks to the help of my wonderful advisors. Elliot & Andy were absolutely brilliant and always quick to reply, professional and kind. Billy dealt with my home insurance and he was also amazing throughout. I’d like to thank the whole team at the mortgage hut, buying my first home with them has been such a pleasant experience from start to finish. The customer service was 10/10, always a friendly voice on the other end of the phone! If you are considering getting a mortgage there is no better company than this one!”

Helpful Report

Posted 4 years ago

“Super friendly and professional team that was able to secure for us a wonderful mortgage to purchase our house when others failed. Thank you so much Andy, Lauren and Giacomo!”

Helpful Report

Posted 4 years ago

“Extremely helpful - answered all my quires/questions, insightful and very friendly.”

Helpful Report

Posted 4 years ago

“Amy Hinder was great. We have an email thread going over 50 emails back and forth to get the right deal on the table. In these turbulent times I was very glad to be able to trust her judgement and the mortgage options she thought were available for me and what would be the best deal. Would definitely use again.”

Helpful Report

Posted 4 years ago

“As first time buyers with zero mortgage experience, our adviser Natasha has been extremely helpful and simplified the whole process throughout. Very easy to get hold of on the phone to talk in person, and very prompt to reply via email. Chased us up when necessary and made every effort to find us the lowest rate possible in a time of climbing rates. Would 100% recommend.”

Helpful Report

Posted 4 years ago

“Jessica has been superb! As a first time buyer she has guided me through the process and secured a great mortgage. Communicated well throughout the process and returned calls extremely promptly. Answered all my questions and put me at ease. Couldn’t recommend enough. Thanks”

Helpful Report

Posted 4 years ago

“Very knowledgeable and customer focused team. Both Natasha's were very helpful in making the process clear to me and always quick to answer my queries and provide clear expectations of what will happen next. Thank you both for your help”

Helpful Report

Posted 4 years ago

“Jacky went above and beyond for us. She made the process less stressful and explained things to two complete novices with far too many options! Would highly recommend!”

Helpful Report

Posted 4 years ago

“Oliver was extremely helpful. Made me feel comfortable and gave me the time to really understand what was being explained to me. I found the appointment very informative and would recommend others to use the service. Thanks Oliver!”

Helpful Report

Posted 4 years ago

The Mortgage Hut is rated 4.9 based on 1,721 reviews