The Mortgage Hut Reviews

Name: The Mortgage Hut
Rating: 4.93

4.9 Rating 1,721 Reviews

99 %

of reviewers recommend The Mortgage Hut

Company Reviews

Questions

Metrics

4.9

Based on 1,721 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

+442380642018

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The Mortgage Hut 5 star review on 3rd September 2025

David Fermin

The Mortgage Hut 5 star review on 1st March 2024

Ms Monica Jennifer Skinner

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I cannot recommend Natasha and Fiona highly enough! They were absolutely fantastic throughout the entire remortgage process, making what can often be a stressful and complicated experience feel incredibly straightforward and seamless. Their professionalism, knowledge, efficiency and attention to detail were exceptional. They were always approachable, responsive and happy to answer any questions, keeping me informed and reassured every step of the way. What really stood out was their genuine commitment to providing an excellent service and ensuring everything progressed as smoothly as possible. Nothing ever seemed too much trouble, and their support made a real difference. A huge thank you to both Natasha and Fiona for going above and beyond. It was an absolute pleasure dealing with you both, and I wouldn’t hesitate to recommend your services to anyone looking for knowledgeable, reliable and genuinely helpful mortgage brokers!”

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Posted 22 hours ago

“I have received excellent service from Elliott at the Mortgage Hut. I booked a meeting with him as II work in the police and saw an email about his services. So glad I did he gave me brilliant advice and secured me a fantastic deal on my remortgage.”

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Posted 5 days ago

“⭐⭐⭐⭐⭐ Outstanding service from The Mortgage Hut I couldn’t be happier with the service I’ve received from The Mortgage Hut. A huge thank you to Natasha and Emma for all their hard work, professionalism and support throughout the mortgage process. They have both been fantastic from start to finish, keeping everything straightforward and making sure I was well informed along the way. Their knowledge, communication and dedication have been excellent, and I’m extremely grateful for the effort they’ve put in to secure my mortgage. Having the right people supporting you makes a massive difference, and Natasha and Emma have been brilliant throughout. I’m delighted to have received my mortgage offer and couldn’t recommend The Mortgage Hut highly enough. Five-star service all round. Thank you both for helping me take this big step towards getting my new home!”

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Posted 1 week ago

“We are first time buyers and so clueless about everything, we didn’t even know if we would have a chance in having our own home we have been working with Fiona and Natasha both of them have been amazing Fiona was with us at the start of our journey she really made time to get to know me and my husband and help us with the perfect outcome we would want from this both Fiona and Natasha never left me feeling clueless they responded to every email and didn’t mind answering any question I had no matter how big or small, obvious or not obvious to a first time buyer couldn’t be more grateful to either of them and I would (and have been) recommending the Mortage hut to my friends who are looking to see if they buy keeping my fingers crossed they get these two amazing people women handling their case”

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Posted 1 week ago

“This is the 2nd time I have used The mortgage hut. David To and Nichola Sherar were both professional and patient as well as being friendly. I was always updated and informed. They are both a credit to your company. Would highly recommend.”

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Posted 2 weeks ago

“Fiona and Natasha have been incredibly helpful throughout the process. Fiona has been fantastic. She is patient, knowledgeable, friendly, and highly professional. Natasha kept me updated at every stage, and the communication from both of them was excellent. I’m very grateful for their support and will definitely recommend Fiona to friends.”

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Posted 2 weeks ago

“Very friendly and helpful”

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Posted 3 weeks ago

“I can’t recommend Emma Tribe and Natasha Hill highly enough. They have both been excellent throughout the whole mortgage process and helped me secure a mortgage in my sole name, something I had previously been unable to do without their support. They were incredibly knowledgeable, professional and supportive from start to finish. Communication was excellent, with regular updates every few days, which made a stressful process feel much more manageable. I’m extremely grateful for all their hard work, patience and guidance in helping me achieve something I wasn’t sure would be possible. Thank you both so much!”

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Posted 3 weeks ago

“Excellent service from Andy. Kept me updated throughout and answered all my questions. Got back to me on anything promptly. Would definitely use The Mortgage Hut again and would highly recommend them to anyone!”

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Posted 3 weeks ago

“Fantastic service from Mortgage Hut! I can’t recommend Mortgage Hut highly enough. David was brilliant throughout out phone call yesterday professional, friendly, knowledgeable and always happy to answer any questions I had. Nothing was ever too much trouble, and I really appreciated the time and effort he put into helping me. Excellent service from David and the team at Mortgage Hut. Thanks again for all your help! 👍”

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Posted 3 weeks ago

“Emma & Natasha were amazing, fast, efficient and kind. They worked hard to help us through a tricky situation at speed. As nervous first time buyers, we are very grateful because they took the time to explain everything in detail and to answer all our questions promptly. Highly recommend their service.”

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Posted 1 month ago

“Amazing service I would recommend !”

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Posted 1 month ago

“Daisy my mortgage advisor was amazing. She was so quick and knew exactly what she was talking about, finding solutions for every little issue that came up! The communication was amazing and she made it such and easy process and was so reassuring all the way through what is a stressful situation”

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Posted 1 month ago

“Very happy Very helpful with the morgage Hut .Emma and Natasha very helpful”

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Posted 1 month ago

“Very friendly and helpful”

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Posted 1 month ago

“Very helpful from the start to finish of the mortgage process, and regular updates at the different stages. Will definitely recommend them to friends and family.”

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Posted 1 month ago

“We are so grateful for the help and guidance received for the staff at the mortgage hut. We have been able to buy our dream home and it’s all thanks to them. Massive thank you to Natasha who helped us through every step we are so thankful for.”

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Posted 1 month ago

“Daisy and Natasha were very helpful, knowledgeable and supportive throughout the whole process. I would have been totally without an idea if not for both their amazing customer service and devotion to finding my best options. Highly recommended!!”

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Posted 1 month ago

“Natasha has been excellent throughout this whole process,. I thoroughly recommend the mortgage hut.”

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Posted 2 months ago

“Elliott was fantastic all through the process, it’s the 2nd time I’ve needed his expertise and he was great 5 stars”

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Posted 2 months ago

The Mortgage Hut is rated 4.9 based on 1,721 reviews