The Mortgage Hut Reviews

Name: The Mortgage Hut
Rating: 4.93

4.9 Rating 1,721 Reviews

99 %

of reviewers recommend The Mortgage Hut

Company Reviews

Questions

Metrics

4.9

Based on 1,721 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

+442380642018

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The Mortgage Hut 5 star review on 3rd September 2025

David Fermin

The Mortgage Hut 5 star review on 1st March 2024

Ms Monica Jennifer Skinner

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have used the Mortgage Hut for 10 years with an initial mortgage, a new fixed rate offer and now a remortgage. Each time they have been professional, helpful and knowledgeable. We are currently working with Suzanne and Nichola who are extremely diligent. Would definitely recommend them”

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Posted 9 months ago

“We used the mortgage hut for our first ever mortgage which was made such an easy and enjoyable process by Natasha and Nichola who both went the extra mile to help us, answered all questions when needed and really took care of us and was always two steps ahead! Couldn’t recommend them any more and I look forward to remortgaging with them! Thank you Olivia and Adam Watson!”

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Posted 9 months ago

“The chap Mr Shaun Forster Walsh that i spoke to on the phone re my application for a first time mortgage could not have been more helpful with this being such a daunting thing to do. Especially that just over a year ago i went over to working as a contractor for a company after spending all of my working life on paye. Very professional, very helpful, and very down to earth, explaining each of the steps. All in all a good guy to talk to. I know most of what is needed from me at this stage of the application, and he has told me that if i get in a mix-up at any stage of it to contact him as he is more than happy to help. All in all a good company to deal with, and a great guy to help us.”

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Posted 9 months ago

“Amazing from start to finish. Really felt like I was being looked after. Fiona has been a superstar! Thank you.”

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Posted 9 months ago

“10/10 experience with the mortgage hut - couldn’t fault how easily everything has been explained to me as a first time buyer.”

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Posted 9 months ago

“Shaun and Natasha have been absolutely fantastic throughout the entire mortgage process. Really attentive individuals, who are an asset to the firm. Highly recommend The Mortgage Hut.”

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Posted 9 months ago

“Natasha and Kieren have helped me massively get a mortgage offer and have a completion date in such a short amount of time, they have always been really quick to reply and a great help through the hard process. Thank you so much to you both”

Helpful Report

Posted 9 months ago

“I’ve had a very positive experience with The Mortgage Hut so far. I’ve been working primarily with Suzanne, who has been extremely professional, knowledgeable, and supportive throughout the process to date. Communication has been clear and consistent, and everything has been explained in a way that’s easy to understand. Nichola has also been helpful with the administrative side of the application, ensuring things are progressing smoothly with the lender. The service to date has been excellent, and I feel confident and well supported as we continue towards completion. I would happily recommend The Mortgage Hut.”

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Posted 9 months ago

“Shaun was really helpful in guiding me through the mortgage process. Would recommend!”

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Posted 9 months ago

“Nichola provided regular updates once she took over the process from Oliver, they were both so helpful in getting us the best deal possible for us, I would absolutely recommend that any one looking to get on the ladder, remortgage or just wants to know a bit more information then absolutely get in contact with the team. 10/10”

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Posted 9 months ago

“I most definitely recommend speaking with the Mortgage Hut. David was incredibly knowledgeable and able to explain things in as much detail as I needed. I felt very comfortable going ahead with his help. The service was prompt and I was kept abreast of all changes / updates. If I asked a question it was answered / resolved by the next working day, by David and his team. I wont hesitate to use them as and when I'm ready to look for (or more accurately let them look for) a better deal.”

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Posted 10 months ago

“I recently bought my first home and used the mortgage hut for my mortgage. Gaciamo & Andy was outstanding from start to finish. Highly recommend!”

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Posted 10 months ago

“Just had my First call with Shaun this morning, He was very helpful in answering my questions and taking me through the whole process step by step without any rush. It was very professional and very reassuring to be handled by a a very knowledgeable and expert adviser. Best regards Shah”

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Posted 10 months ago

“Myself and my partner had our first phone call with the mortgage hut today we had a phone call with David. He was efficient, helpful, friendly and answered all questions we had. He made things easy for us to understand and gave honest and helpful tips and advice to start our process off and found us some really useful quotes! Thank you David”

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Posted 10 months ago

“Shaun was really helpful and knowledgeable. He went through the whole process step by step with me. I felt assured I was in good hands to find a new deal on my mortgage.”

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Posted 10 months ago

“Shaun was very mindful of my situation and very attentively explained the process to a first time mortgage buyer very well.”

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Posted 10 months ago

“I had a really great experience. I spoke with Shaun Walsh, who was super polite and explained everything in a way that was easy to understand. He went through each step with me and even talked me through the pros and cons of my options, which helped a lot. He gave me honest advice and didn’t rush me at all, so I felt really comfortable making my decision. Honestly, it turned out to be one of the best decisions I’ve made. Really appreciate the help. thank you!”

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Posted 10 months ago

“Fantastic from start to finish ! Highly recommend.”

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Posted 11 months ago

“They have been amazing throughout what has been an incredibly lengthy process. We have liaised a lot with Kieran and Natasha. I have recommended them to everyone I know and wouldn’t hesitate to use them again. Huge thank you to both Kieran and Natasha for being wonderful and patient and reassuring at all stages of”

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Posted 11 months ago

“Andy Holding has been very professional and very responsive to emails. Gincomo was able to get me an improved Mortgage rate before my provider changes recently. I am due to change Mortgages on the 1st February 2026 and so far so good with the Mortgage Hut, which I am using for the second time. Becca Jupp and Amy Flanagan have also been very helpful in securing income protection insurance, which is something I have been meaning to put in place. Overall 5 stars.”

Helpful Report

Posted 11 months ago

The Mortgage Hut is rated 4.9 based on 1,721 reviews