The Mortgage Hut Reviews

Name: The Mortgage Hut
Rating: 4.93

4.9 Rating 1,690 Reviews

99 %

of reviewers recommend The Mortgage Hut

Company Reviews

Questions

Metrics

4.9

Based on 1,690 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

+442380642018

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The Mortgage Hut 5 star review on 3rd September 2025

David Fermin

The Mortgage Hut 5 star review on 1st March 2024

Ms Monica Jennifer Skinner

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would highly recommend The Mortgage Hut. Firstly, Fiona Ratcliffe was really knowledgeable and gave great advice when selecting a product. Then Natasha Hill was very quick at responding and keeping me up-to-date with the progress of my product. Both made a daunting and complicated re-mortgage process very easy!!”

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Posted 4 months ago

“I recently went through Richard to sort out my life insurance and income protection, and it was a total breeze 😊. Super knowledgeable about the whole process, explained everything clearly, and didn't baffle me with jargon. What really stood out: - *Friendly and approachable* - made a potentially stressful chat really easy - *Good communication* - got back to me promptly, answered all my questions - *Flexible* - worked around my schedule, no hassle - *On the money advice* - got me sorted with policies that are perfect for what we wanted. If you're looking for someone to help navigate insurance and protection stuff without the faff, I'd totally recommend Richard.”

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Posted 4 months ago

“I had a great experience with The Mortgage Hut, especially working with David. My mortgage application involved quite complicated documentation, but David handled everything brilliantly. He was patient, knowledgeable, and proactive in making sure all the required documents were sorted and submitted correctly. Thanks to his help, the mortgage offer was successfully secured with minimal stress. I would highly recommend David to anyone needing a reliable and professional mortgage broker.”

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Posted 4 months ago

“I am currently working with David To at The Mortgage Hut, and the experience so far has been excellent. David is professional, knowledgeable, and very clear in his communication, which makes what can be a complex and stressful process much easier to manage. David takes the time to explain options in a straightforward way, responds promptly to questions, and provides clear guidance tailored to my circumstances. I feel well supported and confident that my case is being handled with care and attention. What stands out is David’s patience and transparency — he keeps me informed at each stage and is always willing to clarify details when needed. It’s reassuring to work with someone who is approachable, thorough, and genuinely focused on achieving the best outcome. I would highly recommend David To at The Mortgage Hut to anyone looking for reliable, professional mortgage advice.”

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Posted 4 months ago

“I had the pleasure of speaking with David, who proved to be very personable, insightful about customer needs, and commendably concise and professional in his approach. I will gladly recommend the company to others.”

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Posted 4 months ago

“Elliott has been part of my survival kit for the past 10+ years. He has dealt with all the remortgages for my rental properties in the most professional and friendly manner. His almost instant replies to requests for contact is commendable. Hooray for Elliott”

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Posted 4 months ago

“Shaun listened and gave good advice”

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Posted 4 months ago

“Natasha Strath has been incredibly professional and helpful during our whole remortgage process. She has always responded quickly and concisely everytime we have needed her advice or help. She has been very wonderful as has her assistant Nicolar. Thank you to you both for making this process smooth and happy.”

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Posted 4 months ago

“Absolutely brilliant service, everything has been explained throughly to us and made clear, a really good genuine mortgage advisor and service, thankyou.”

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Posted 4 months ago

“We have used the Mortgage Hut for 10 years with an initial mortgage, a new fixed rate offer and now a remortgage. Each time they have been professional, helpful and knowledgeable. We are currently working with Suzanne and Nichola who are extremely diligent. Would definitely recommend them”

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Posted 5 months ago

“We used the mortgage hut for our first ever mortgage which was made such an easy and enjoyable process by Natasha and Nichola who both went the extra mile to help us, answered all questions when needed and really took care of us and was always two steps ahead! Couldn’t recommend them any more and I look forward to remortgaging with them! Thank you Olivia and Adam Watson!”

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Posted 5 months ago

“The chap Mr Shaun Forster Walsh that i spoke to on the phone re my application for a first time mortgage could not have been more helpful with this being such a daunting thing to do. Especially that just over a year ago i went over to working as a contractor for a company after spending all of my working life on paye. Very professional, very helpful, and very down to earth, explaining each of the steps. All in all a good guy to talk to. I know most of what is needed from me at this stage of the application, and he has told me that if i get in a mix-up at any stage of it to contact him as he is more than happy to help. All in all a good company to deal with, and a great guy to help us.”

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Posted 5 months ago

“Amazing from start to finish. Really felt like I was being looked after. Fiona has been a superstar! Thank you.”

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Posted 5 months ago

“10/10 experience with the mortgage hut - couldn’t fault how easily everything has been explained to me as a first time buyer.”

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Posted 5 months ago

“Shaun and Natasha have been absolutely fantastic throughout the entire mortgage process. Really attentive individuals, who are an asset to the firm. Highly recommend The Mortgage Hut.”

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Posted 5 months ago

“Natasha and Kieren have helped me massively get a mortgage offer and have a completion date in such a short amount of time, they have always been really quick to reply and a great help through the hard process. Thank you so much to you both”

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Posted 5 months ago

“I’ve had a very positive experience with The Mortgage Hut so far. I’ve been working primarily with Suzanne, who has been extremely professional, knowledgeable, and supportive throughout the process to date. Communication has been clear and consistent, and everything has been explained in a way that’s easy to understand. Nichola has also been helpful with the administrative side of the application, ensuring things are progressing smoothly with the lender. The service to date has been excellent, and I feel confident and well supported as we continue towards completion. I would happily recommend The Mortgage Hut.”

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Posted 5 months ago

“Shaun was really helpful in guiding me through the mortgage process. Would recommend!”

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Posted 5 months ago

“Nichola provided regular updates once she took over the process from Oliver, they were both so helpful in getting us the best deal possible for us, I would absolutely recommend that any one looking to get on the ladder, remortgage or just wants to know a bit more information then absolutely get in contact with the team. 10/10”

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Posted 5 months ago

“I most definitely recommend speaking with the Mortgage Hut. David was incredibly knowledgeable and able to explain things in as much detail as I needed. I felt very comfortable going ahead with his help. The service was prompt and I was kept abreast of all changes / updates. If I asked a question it was answered / resolved by the next working day, by David and his team. I wont hesitate to use them as and when I'm ready to look for (or more accurately let them look for) a better deal.”

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Posted 5 months ago

The Mortgage Hut is rated 4.9 based on 1,690 reviews