The Mortgage Hut Reviews

Name: The Mortgage Hut
Rating: 4.93

4.9 Rating 1,691 Reviews

99 %

of reviewers recommend The Mortgage Hut

Company Reviews

Questions

Metrics

4.9

Based on 1,691 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

+442380642018

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The Mortgage Hut 5 star review on 3rd September 2025

David Fermin

The Mortgage Hut 5 star review on 1st March 2024

Ms Monica Jennifer Skinner

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“When we came to The Mortgage Hut we were at our wits end. We had had a terrible experience with our first broker and had recently been declined for a mortgage with our second broker after 5 weeks of endless requests for additional information. The sellers were about to pull out of the sale and we were on a hugely tight deadline as it had been 6 months since our offer had been accepted. After explaining the situation to Nicola on the Thursday evening she had a new DIP for us in 30 mins and the full application was in the following day and by Wednesday we had our full mortgage offer! I cannot recommend Nicola enough, she went above and beyond to get a mortgage for us! I have already recommended her to so many people!”

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Posted 8 years ago

“I literally cannot fault it. Great service! Great team!”

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Posted 9 years ago

“Really, really excellent.”

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Posted 7 years ago

“Absolutely fantastic, first time buyer and talked me through the lot! Damian and his team has ecxcellent communication definately recommmend.”

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Posted 9 years ago

“The mortgage hut have helped my partner and myself get a property and as we are first time buyers and had no clue what we were doing; they helped us every step along the way and still are helping us at the moment.”

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Posted 7 years ago

“Friendly, efficient staff and service. I have used Mortgage Hut for my last 2 mortgage applications and have been offered the very best deals on the market on both occasions. Good communication and updates offered during the entire process.. Highly recommended”

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Posted 8 years ago

“Fantastic service, Bob White came up trumps. Would recommend without any doubt. Completely on the ball.”

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Posted 9 years ago

“I dealt with Cliff Lee who was excellent throughout the whole remortgage process, I would highly recommend the Mortgage Hut and especially Cliff, I will continue to use Cliff for all of my financial requirements in the future.”

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Posted 9 years ago

“Cannot fault them at all. Amazing communication and endless support offered through the whole process. I always felt like my case was being dealt with with great care.”

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Posted 9 years ago

“very happy with the service received”

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Posted 8 years ago

“Mortgage hat has been very helpful from the start to finish, and always available whe needing to ask any questions throughout the application process.”

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Posted 7 years ago

“They were honest from the beginning and were at the end of the phone line or email and responded very promptly! Chloe our advisor was outstanding, we had a question that was troubling us so we emailed at the weekend, not expecting a response but she replied and settled our minds, allowing us to enjoy the rest of the weekend! Nothing was ever a bother and always supportive! Thank you I would recommend them to anyone without any reservation”

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Posted 8 years ago

“I was, once again, thoroughly pleased with the support and service from The Mortgage Hut. We have used them three occasions now and every single time I have been reassured by their knowledge and support during what is a stressful and difficult time. Damien and Frank were brilliant and helped every step of the way. I would recommend them highly if you want to help take the stress out of finding the right mortgage for you. Wouldn't hesitate to use again.”

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Posted 8 years ago

“great customer service from start to finish. They know the market and how to get the best for you.”

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Posted 7 years ago

“The team have been nothing but wonderful, I can't thank them enough for the time and effort they have invested in assisting me. I would recommend this service to anyone who requires some extra assistance and guidance through the mortgage process. Again thank you so much I couldn't have done it with out you guys.”

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Posted 7 years ago

“Professional, knowledgeable and reliable. Could not have done anything better. Thank you.”

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Posted 7 years ago

“Like all home moving, it was very stressful. However the mortgage hut team done a really good job,keeping us up to date with the mortgage application. A great service throughout the process”

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Posted 9 years ago

“Luke made everything so easy it didn't even feel like getting a mortgage! It's usually such a painful and energy-draining experience and my situation was not simple. I was really dreading it. From the moment I contacted Mortgage Hut (based on reading these reviews) Luke knew exactly what to do and made me see the choices I had in a way I would never have worked out for myself. Every step of the way he was calm, proactive and always available. This whole process was better than I could have hoped. Thank you Luke and The Mortgage Hut.”