The Mortgage Hut Reviews

Name: The Mortgage Hut
Rating: 4.93

4.9 Rating 1,675 Reviews

99 %

of reviewers recommend The Mortgage Hut

Company Reviews

Questions

Metrics

4.9

Based on 1,675 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

+442380642018

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The Mortgage Hut 5 star review on 3rd September 2025

David Fermin

The Mortgage Hut 5 star review on 1st March 2024

Ms Monica Jennifer Skinner

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Like all home moving, it was very stressful. However the mortgage hut team done a really good job,keeping us up to date with the mortgage application. A great service throughout the process”

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Posted 9 years ago

“Luke made everything so easy it didn't even feel like getting a mortgage! It's usually such a painful and energy-draining experience and my situation was not simple. I was really dreading it. From the moment I contacted Mortgage Hut (based on reading these reviews) Luke knew exactly what to do and made me see the choices I had in a way I would never have worked out for myself. Every step of the way he was calm, proactive and always available. This whole process was better than I could have hoped. Thank you Luke and The Mortgage Hut.”

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Posted 7 years ago

“Process and follow up throughout was top class”

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Posted 8 years ago

“Fast and Efficient service..”

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Posted 9 years ago

“Brilliant service - they are fast, efficient and theyâ€™ve saved us a huge amount on our remortgage.”

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Posted 8 years ago

“Excellent service has been provided!”

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Posted 9 years ago

“Efficient, excellent communication, respectful of needs, speedy responses and genuinely interested in working with you. Luke Atkinson dealt with my case and at no time did I ever question his judgement or felt the need to be anxious. Luke was actually on holiday when I emailed him regarding a query as to the completion of my mortgage, however Luke replied and dealt with the query! I would definitely recommend Mortgage Hut and Luke especially. Luke has excellent product knowledge and found the right one to match my needs exactly. Luke is friendly and has a good telephone manner.”

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Posted 7 years ago

“Our advisor got back to us if we had any queries quickly, I never had to chase things up which Iâ€™ve previously had to do with other companies. Our mortgage application process was extremely quick and we are happy with the deal we got. We would definitely reccommend and use again. Thank you !”

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Posted 8 years ago

“Excellent service. Quick and helpful.”

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Posted 9 years ago

“Very smooth and professional service. Always available if I needed them and they gave me correct information in a timely manner in a way I could easily understand. I would definitely recommend then.”

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Posted 7 years ago

“Easy to communicate with, great rate for my re-mortgage and very speedy service.”

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Posted 7 years ago

“Great service and very efficient, would definitely recommend family and friends to use the Mortgage Hut. Nahid and Mia where very helpful and prompt with providing feedback to all correspondence, this made buying a property pretty effortless.”

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Posted 7 years ago

“Fantastic service, friendly and efficient staff. Would certainly recommend to anyone needing a mortgage.”

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Posted 7 years ago

“Brilliant service very helpful”

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Posted 7 years ago

“Excellent understanding what customer need”

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Posted 9 years ago

“Consistently high customer service and focus on customer needs. Always receive response to communication in fast time.”

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Posted 8 years ago

“Excellent. So easy helpful & understanding. All my previous remortgaged have been an overly complex nightmare. This was quick & simple. Thank you.”

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Posted 9 years ago

“Found me a great mortgage, not only a residential but a BTL too, almost at the same time! Very Good, prompt communication and only too happy to help and answer any queries.”

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Posted 8 years ago

“I was eager to submit this because it was by reading these reviews that I came across The mortgage Hut. As first time buyers we were so intimidated by the though of buying a house coupled with our circumstances. Luke's support was awesome, his personal attention to our financing was first class, he responded to emails swiftly and reassured us through out the process. He will chase responses from the HTP team which was meant for the legal team to do. The time and effort he put into the case was first class. I will definitely be recommending friends and family to use the service. Thank you for making a dream come true for us.”

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Posted 7 years ago

“Excellent service well beyond expectations!”

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Posted 8 years ago

The Mortgage Hut is rated 4.9 based on 1,675 reviews