The Mortgage Hut Reviews

Name: The Mortgage Hut
Rating: 4.93

4.9 Rating 1,721 Reviews

99 %

of reviewers recommend The Mortgage Hut

Company Reviews

Questions

Metrics

4.9

Based on 1,721 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

+442380642018

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The Mortgage Hut 5 star review on 3rd September 2025

David Fermin

The Mortgage Hut 5 star review on 1st March 2024

Ms Monica Jennifer Skinner

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Elliott really could not do enough to help us when we were applying for our first mortgage. He always returned our calls and emails quickly even during the evening and at the weekend. Elliott made everything very easy to for us to understand and was always friendly and polite.”

Helpful Report

Posted 3 years ago

“Elliott and his team have been fantastic with getting me a product that fits me keeping me updated and chasing everything. I have been kept in the loop constantly. And can not thank them enough for their hard work. Would highly recommend! Thank you so much.”

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Posted 3 years ago

“I can't recommend and praise The Mortgage Hut enough I have used them for several years when re mortgaging my property when my fixed rate came to an end. Elliott Murtagh has always been friendly and so helpful and informative and kept me up-to-date on every step. I will continue to use him and the Company for years to come. Thank you Morgage Hut for all your hassle free Mortgage advice and services.”

Helpful Report

Posted 3 years ago

“Very happy. Elliott is very helpful with a very polite and friendly manner. He explained all my options and best pricing out there.”

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Posted 3 years ago

“Oliver was very generous with his time and advice despite me not being close to applying for a mortgage, will continue to deal with him in future as I look to buy my first home!”

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Posted 3 years ago

“I highly recommend the team at the Mortgage Hut if you're buying a home and/or need a mortgage. They found me a mortgage and also arranged my insurance policies and introduced me to conveyancers, making the whole process as straight forward and fast as possible. A special thank you to Natasha and Billy for all their help!”

Helpful Report

Posted 3 years ago

“Having had doubts for a long time that, given our past credit score issues, we’d ever get a mortgage, we were sceptical when the Mortgage Hut promised us that they would deliver us a mortgage offer. We’d heard it before from other brokers. However, after a few meetings, Kelly was able to find us a good deal. She was very helpful guiding us through the whole application and offer making process. The post offer team were supportive throughout the rest of the process. They have our sincere and heartfelt thanks, and we would certainly recommend them as brokers.”

Helpful Report

Posted 3 years ago

“Brilliant service. We had a complex set of circumstances play out with the mortgage and life insurance but Oliver, Becca and Billy all went above and beyond to hold it all together and made it work against the odds!”

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Posted 3 years ago

“Great customer service, really friendly and efficient. Jess and Becky were a huge help throughout the process of moving home.”

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Posted 3 years ago

“Hi, I'm extremely happy and grateful to Mortgage hut for the job the have done for me. I was struggling to get mortgage but they helped me alot and got the mortgage on time. All the mortgages staafs are amazing, friendly and helpful. Loved the way the reply back all the time. I would say they are the best mortgage broker in the uk. They server their customer like rocket, very fast and professional. I would recommend you all to choose them without any doubt. Thank you.”

Helpful Report

Posted 3 years ago

“Both Elliot and Andy have been extremely helpful throughout the whole process. Thanks very much”

Helpful Report

Posted 3 years ago

“Oliver was very professional with his service. He provided all I needed to know before the call was over. Thank you for your great service.”

Helpful Report

Posted 3 years ago

“The whole.process was smooth. Jacky was super helpful, great contact and kept us informed at every step. Communication was really good throughout and any queries were handled promptly. We will definitely use them again. Recommend.”

Helpful Report

Posted 3 years ago

“Jacky was super helpful and found us the best possible deal at what was a very difficult time with mortgage rates going up. The process was very smooth and we completed spot on time which was critical for us to avoid further costs. We would highly recommend using The Mortgage Hut.”

Helpful Report

Posted 3 years ago

“This is the second time we've used Jacky for our remortgage. She's amazing and so helpful, kind and efficient!”

Helpful Report

Posted 3 years ago

“Jacky was amazing as usual. We have completed several mortgages offers through Jacky over the use and she never fails to impress and always makes the process super easy. This takes so much pressure of and I would highly recommend her and The Mortgage Hut to friends and family.”

Helpful Report

Posted 3 years ago

“Jacky at The Mortgage Hut was extremely helpful right from first contact all the way to completion - which took almost 12 months !! The initial application process was dealt with efficiently and offer and product chosen with care and relevance to our financial position. A review was undertaken due to the upheaval in the markets during the year and Jacky found another product suitable for our needs. As home buyers we do not 'want' a mortgage but we 'need' one, the way in which this was completed was seamless and one of the most painless parts of moving house. Thank you Jacky and all at The Mortgage Hut who kept us and our legal advisers in the loop all along the process. Would certainly recommend.”

Helpful Report

Posted 3 years ago

“Amy was extremely helpful throughout the whole process, I could drop her a call with any questions and she wouldn't hesitate to go over and beyond to ensure everything was dealt with in a positive way. I would highly recommend!”

Helpful Report

Posted 3 years ago

“Super professional team, searching for the best options to get a mortgage and helps to resolve/get approval when the customer case is not straightforward (non-UK resident, not quite strong credit rating etc). I happened to work with two brokers from the team, and both were brilliant. Highly recommend the service and will engage with Mortgage Hut again when the time comes.”

Helpful Report

Posted 3 years ago

“Jennifer and Lauren actively helped find a mortgage product that suited our needs fairly quickly and with minimum fuss. Recommend you give them a try”

Helpful Report

Posted 3 years ago

The Mortgage Hut is rated 4.9 based on 1,721 reviews