The Mortgage Hut Reviews

Name: The Mortgage Hut
Rating: 4.92

4.9 Rating 1,632 Reviews

99 %

of reviewers recommend The Mortgage Hut

Company Reviews

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Metrics

4.9

Based on 1,632 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

+442380642018

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The Mortgage Hut 5 star review on 3rd September 2025

David Fermin

The Mortgage Hut 5 star review on 1st March 2024

Ms Monica Jennifer Skinner

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recently worked with Paul Woodroffe to secure a new mortgage. I was thoroughly impressed with Paul throughout, he was incredibly efficient and his consistent communication ensured that I was always up to speed with where we were at in the process. I would have no hesitation in recommending Paul or working with him again in the future.”

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Posted 5 years ago

“Couldn't have asked for better service. Mortgage Hut were quick, attentive, friendly and really helpful. I'm actually not sure if we would have been able to do it all without them. We were on a really tight deadline to get our applications in and it was no stress for them, they really went out of their way to help us through everything. What is meant to be a really stressful process ended up being quite pleasant, thanks to The Mortgage Hut!”

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Posted 5 years ago

“Excellent! So flexible. They got us a great rate and product. Our broker, Nahid, was incredibly tenacious when dealing with the lender who was being particularly challenging. We were very impressed by their knowledge and professionalism. Would highly recommend.”

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Posted 5 years ago

“Excellent service and advice, could not recommend high enough. Thank you to Bob and everyone else involved.”

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Posted 5 years ago

“An excellent service and Giacomo was a pleasure to work with. Thank you.”

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Posted 5 years ago

“Really couldn't recommend Georgiana and the post offer team enough. We are first time buyers and they have explained everything so well and helped/reassured us every step of the way. We really couldn't of done it without them so will be recommending them to everyone! (If I could rate them higher I would!!)”

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Posted 5 years ago

“Brilliant personal service from start to finish. Quite a complicated mortgage (I think) but Damien Gath persevered and managed to get exactly what we wanted. Next step was overseen by Frank Estrella, followed by their follow-up team. Everybody kept their "eye on the ball" and were constantly chasing other parties and then updating us. It seemed to go on forever although this delightful team were not just going to sit back. So pleased we used The Mortgage Hut. Would strongly recommend.”

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Posted 5 years ago

“Very happy with service, particularly Bob White who went above and beyond to assist.”

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Posted 5 years ago

“❤️❤️😁😁👌”

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Posted 5 years ago

“Excellent job. We needed a mortgage using retained profits. Giacomo found us an excellent deal and quickly too. Definitely recommend the Mortgage Hut to anyone looking for a mortgage.”

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Posted 5 years ago

“Service from Giacomo and the team was brilliant from start to finish we had our mortgage offer within a week and a half. We would highly recommend The Mortgage Hut to others thank you”

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Posted 5 years ago

“Brilliant service! Nahid was very supportive, friendly and efficient throughout the application process. The mortgage offer was issued and shared with us in a very short time! Thanks Nahid and all The Mortgage Hut team.”

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Posted 5 years ago

“Excellent service and good communication throughout”

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Posted 5 years ago

“Very helpful, and prompt. A good communication throughout the process.”

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Posted 5 years ago

“Excellent customer service and very informative”

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Posted 5 years ago

“Paul helped us through a number of property options before we purchased a property. He was patient and helpful while we negotiated our choices and options. The mortgage ended up being the easiest part of the whole transaction. The recommended lender had good customer service and the best rate for us. (I did make independent checks). A great combination of face to face plus telephone service. Mark saved us money on our existing buildings and contents policy, plus arranging the policy on our new house. Swapping the policies was just a simple phone call a few days before completion. One less thing to worry about. Compared to the delays caused by mortgages to people in our chain we had fantastic service from the Mortgage Hut. We were kept informed throughout the process. Our issues were survey related. The one problem we did have was caused by a change in our solicitor. This was resolved by Paul talking to our lender and confirming that they were already happy with the information supplied. This was passed on to our new solicitor and the problem disappeared. I don’t usually write reviews but this service deserved it. I would use the Mortgage Hut again and recommend them to friends.”

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Posted 5 years ago

“BEST, SUPERB, BRILLIANT. Cant say THANK ENOUGH to Georgiana Oliphant. A++++++++++”

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Posted 5 years ago

“The standard of service has been exceptional all staff have been so professional and continuously keep you up dated with progress and readily available to answer any queries”

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Posted 5 years ago

“Really pleased we chose the mortgage hut, got a good deal on our mortgage, everyone was really helpful especially Georgiana who went above and beyond, will definitely be using Georgiana and the mortgage hut again and highly recommend them, made the whole process easy.”

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Posted 5 years ago

“The advice & support from my first introduction to Elliot was very professional & the communication has been very good; responding to emails, phoning when they said they would to finalising my mortgage offer. The mortgage hut have made getting a mortgage very easy & straightforward, so thank you for all your help, support & guidance.”

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Posted 5 years ago

The Mortgage Hut is rated 4.9 based on 1,632 reviews