“this cover is bigger than my Mac for a 15 inch! I cannott believe the measurements of ur covers aren't proportional to the actual Mac itself. it does not fit at all its way bigger than my Mac. I want a refund.”
“One and off button is covered by a. Black corner cannot turn my iPad on or off . Sorry. I have been using snugg for years and love this product but this does not work on my new ipad”
“You sent me the wrong case for my Samsung Galaxy Tab 4 8.0 tablet and sent me a light green iPad case. Iwant my case or refund my money. Not good first shopping experience with your site. My review will depending on how you fix this problem. II don't want to have to wait a week for my case I already paid for. Thank You”
“I ordered Snugg iPad 9.7 2017 Case Cover and Flip Stand in Dusty Cedar Red Leather. I was sent Snugg for iPad Air 2 which did not have the cutout for the back center mic. I suggest the company buy an iPad 9.7 2017 and look at it!”
“I have tried too tact someone so I can return this it is to small for my iPad I was hung up on two times. I need to return this product.
Thank you
Randy mcclure”
“Ordered from website...was sent wrong color...emailed 5 times to get the "return authorization number"...finally got a response, had to take photos of the box, the receipt, the phone case...still haven't been able to return it...The Snugg sent me the wrong color and its been a complete nightmare! TERRIBLE CUSTOMER SERVICE!”
“I ordered a case for the iPad mini and upon the order confirmation it said iPad 2. I contacted them before the order was shipped and they told me there's nothing they can do. You should have cancelled the order before it was shipped or processed now I have to waste my time and money waiting for it to get here to ship back to you. Terrible customer service if you ask me. Now I will be ordering a case from someone else that will be correct for what I own.”
“No cable was included with my folio keyboard case that I ordered from you. I e-mailed yesterday and have received no response. Your web site is very unfriendly as you can only e-mail and it is very frustrating. I cannot use my keyboard until I get the cord from you!!!!! Because of this, I have decided to send the whole thing back and deal with a different company. Shame on you! Ann Athas, annathas@yahoo.com. 914-980-4232.”
“I still have not received my ipad4 electric blue cover. I contacted you earlier to explain that I was given the wrong information and had firstly ordered an iPad 2. I did not hear back from you, now you say you shipped it on Dec 22 and it is now Jan 1, there is no "live chat" available on the email you sent and I don't know what to do at this point.
Please contact me soonest.
Susan Harkins
Susanlharkins@gmail.com
910-431-2362”
