"Delivered an under counter fridge freezer to me . The item was for my new house . Unpacked for the first time yesterday, a month later because the house is now ready . Big dent in the item ( cookology ) this must have been identified during QC checks , the item was well packaged so the damage did not occur during transit , very poor . Having read their reviews it appears that contacting them is pointless . AVOID at all costs ."

"Delivered an under counter fridge freezer to me . The item was for my new house . Unpacked for the first time yesterday, a month later because the house is now ready . Big dent in the item ( cookology ) this must have been identified during QC checks , the item was well packaged so the damage did not occur during transit , very poor . Having read their reviews it appears that contacting them is pointless . AVOID at all costs ."

"I bought a new freezer on turning it over l noticed serious burnt parts looked like it had been on fire l asked for an immediate refund they said sorry we can't refund until we receive it back.. do they seriously think a 70 year old disabled person is going to put themselves in danger of a fire from a dangerous freezer stay away from this company with their shoddy and unsafe goods"

"Total disgrace I bought a counter top fridge so I had more fridge capacity for Xmas I ordered it on 15th Dec and was told delivery would be by xmas eve at the latest.(the courier has had it since the 16th). It is now the 29th Dec and I still don't have it.I emailed them explaining that now xmas was passed it was not needed now as they had not delivered when they were supposed to and I've been told that I will only receive a refund 130 pounds when they receive it back from the courier and its been checked over.Today I've received an email from amazon saying the item is probably lost ,so what on earth is going to happen about my money .Why should I have to wait until they get it back when I never received it in the 1st place .Total con of a company I can't afford to lose over 100 pound and wish I had never parted with my money to them.Anyone thinking of using this company please think again and use a reputable company ."