4.05 Rating 37 Reviews
76 %
of reviewers recommend
Merchant Metrics
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
Customer Service
Communication Channels
Read Reviews
Visit Website





12 Queens Lane,

Write Your review

Tell us how made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
What's your email?
We need your email address to verify that your review is genuine
Took my 50 pound deposit and never got back to me.

Avoid Avoid Avoid Avoid Avoid Avoid Avoid Avoid
Posted 4 months ago
This company gave very quick service taking my order and deposit after 3 different delivery dates i haven’t received my order now Iv been blocked and still no refund through PayPal
Posted 4 months ago
This company gave very quick service taking my order and deposit after 3 different delivery dates i haven’t received my order now Iv been blocked and still no refund through PayPal
Posted 4 months ago
Was all great sofa turned up guys did not assemble sofa their was a small flaw in sofa I’ve contacted them twice they have read the msg now have blocked me trading standereds have been contacted please avoid horrible company
Posted 7 months ago
Do not order had sofa delivered marked all I asked could corner part be changed blocked on face book very poor customer service
Posted 9 months ago
Do not order i never got the feet to my pouf i asked and asked and then got blocked
Posted 10 months ago
Thank you I’m so happy with my sofas ordered Friday here Monday morning my lounge looks fab highly recommended
Posted 1 year ago
I placed an order 22nd October and made payment in full via bank transfer, once confirming that i would received delivery of my sofas 1st November (as if not then i would have needed to look elsewhere due to the urgency) in which this was confirmed. I sent several emails leading up to 1st Nov and confirmed again that delivery was still going ahead. I then called the afternoon 1st November after no driver had shown up, to be told my sofa was actually out of stock - much to my annoyance as i was now £700 down and without any sofas, therefore requested to cancel and an immediate refund to be processed so i could look elsewhere. After several calls, emails, and facebook messages were ignored i was advised i would receive a refund in 14 days (may i add the attitude of the staff on facebook was horrendous, see photos) however by 21st Nov i hadn't received my refund, and hadn't heard back from Josh the manager as promised for 3 weeks. I eventually received a response from Josh 30th November apologising for his poorly trained staff and that i had infact now waited a month for a refund or response. Again, i was promised a refund a week later and received nothing, complained again, was told another date, guess what next? No refund. It wasnt until 30th November when i finally received the funds in my account. So unless you would like to be left out of pocket, without sofas, and a case opened with trading standards - i would NOT recommend booking and read the honest reviews on trustpilot for customers in my shoes.
Posted 1 year ago
Very impressed with the service and price however a couple of bad points : The sofa is SLIGHTLY different to the one we wanted, no complaints as we do love it but should be exactly the same design as first chosen. Also meant to have a matching footstool but not arrived yet and had the email saying our order is complete. Where's the footstool...
Posted 2 years ago
Excellent service, i ordered a product on monday, was delivered this morning. Can't fault there service. I ordered in store and the girl was lovely
Posted 2 years ago
I placed an order for a lovely sofa, it took 4 weeks to arrive. It is very good quality and makes my living room look lovely. I was pleased to see i could pay monthly, as it meant i could get the sofa i wanted without having to spend everything upfront
Posted 2 years ago
Ordered my furniture last week, fast next day delivery. Ordered at 11am was delivered by 9.30am the next morning. Would order again
Posted 2 years ago
Thank you for my new sofas, they look very nice and are good quality
Posted 2 years ago
Thank you very much sofa is beautiful and id like to thank your delivery boys they were totally awsome couldnt foi big sofa in but they were not deterred and mananaged to get it in the back way thank you boys and thank you for sofas way beyond what i expected xxx
Posted 2 years ago
My maddison corner sofa came this morning and it looks lovely, was a slight mix up with the colour i ordered but was quickly resolved and the sofa is lovely
Posted 2 years ago
I love my new bed, looks amazing thank you. I'll be back for a sofa
Posted 2 years ago
Had a sofa delivered from these guys the other week, sofa came very quickly and i was very happy with the service, the lady in the office was very helpful and even made amends to my order for me after i left the store. Would buy again and will be back for a mattresses in a few months time, when i have saved the money
Posted 2 years ago
Very poor customer service after 3 weeks I finally got a sofa not original one i did get a free footstool still waiting on my foot stools delivery
Posted 2 years ago
Not happy with after sales. Still waiting for the chair to be repaired, after 2 weeks . It has just been picked up. Very pleased customer.
Posted 2 years ago
The sofas were better than I expected and are a lovely addition to my living room. Would recommend x 5 star review on 27th August 2018
Posted 2 years ago is rated 4.05 based on 37 reviews