ThinkComfy.co.uk Reviews

Name: ThinkComfy.co.uk
Address: 12 Queens Lane,, Mold
Rating: 3.76

3.8 Rating 41 Reviews

68 %

of reviewers recommend ThinkComfy.co.uk

Company Reviews

Questions

Metrics

3.8

Based on 41 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone

Visit Website

Phone:

01352390123

Email:

hello@thinkcomfy.co.uk

Location:

12 Queens Lane,
Mold
CH71JR

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ThinkComfy.co.uk 5 star review on 27th August 2018

Kim Hough

Jones

ThinkComfy.co.uk 5 star review on 19th July 2018

Rebecca Cooper

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“If I could give no stars I would . They are crooks plain and simple they will con you into leaving a deposit even though it’s cash on delivery they then won’t deliver as stated and refuse to return the deposit . Please please please stay back !!!!!”

Helpful Report

Posted 11 months ago

“my friend recently got a sofa and i ordered the exact same as my friend not long after, but when the sofa came it was a completely different colour, the cushions were stuck down(hers were not) and it just looked completely different all together. i tried messaging the company to see if they could replace it and they blocked me so i couldn’t message them. They also left one of my sofas in my door frame and left. I got the sofas set up and the 3 seater was faulty and already squeaking. I would not recommend this place”

Helpful Report

Posted 3 years ago

“Absolutely dreadful my sofa has broken and they have blocked me so I can’t contact them. I saved hard for the sofas and I’m absolutely devastated 🥲”

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Posted 4 years ago

“My sofa broke and they wouldn’t do anything and then because I quoted the consumer act they blocked me”

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Posted 4 years ago

“Took my 50 pound deposit and never got back to me. Avoid Avoid Avoid Avoid Avoid Avoid Avoid Avoid”

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Posted 4 years ago

“AVOID AT ALL COSTS This company gave very quick service taking my order and deposit after 3 different delivery dates i haven’t received my order now Iv been blocked and still no refund through PayPal SHOCKING SERVICE!!!!”

Helpful Report

Posted 4 years ago

Helpful Report

Posted 4 years ago

“Was all great sofa turned up guys did not assemble sofa their was a small flaw in sofa I’ve contacted them twice they have read the msg now have blocked me trading standereds have been contacted please avoid horrible company”

Helpful Report

Posted 4 years ago

“Do not order had sofa delivered marked all I asked could corner part be changed blocked on face book very poor customer service”

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Posted 4 years ago

“Do not order i never got the feet to my pouf i asked and asked and then got blocked”

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Posted 4 years ago

“Thank you I’m so happy with my sofas ordered Friday here Monday morning my lounge looks fab highly recommended”

Helpful Report

Posted 5 years ago

“I placed an order 22nd October and made payment in full via bank transfer, once confirming that i would received delivery of my sofas 1st November (as if not then i would have needed to look elsewhere due to the urgency) in which this was confirmed. I sent several emails leading up to 1st Nov and confirmed again that delivery was still going ahead. I then called the afternoon 1st November after no driver had shown up, to be told my sofa was actually out of stock - much to my annoyance as i was now £700 down and without any sofas, therefore requested to cancel and an immediate refund to be processed so i could look elsewhere. After several calls, emails, and facebook messages were ignored i was advised i would receive a refund in 14 days (may i add the attitude of the staff on facebook was horrendous, see photos) however by 21st Nov i hadn't received my refund, and hadn't heard back from Josh the manager as promised for 3 weeks. I eventually received a response from Josh 30th November apologising for his poorly trained staff and that i had infact now waited a month for a refund or response. Again, i was promised a refund a week later and received nothing, complained again, was told another date, guess what next? No refund. It wasnt until 30th November when i finally received the funds in my account. So unless you would like to be left out of pocket, without sofas, and a case opened with trading standards - i would NOT recommend booking and read the honest reviews on trustpilot for customers in my shoes.”

Helpful Report

Posted 5 years ago

“Very impressed with the service and price however a couple of bad points : The sofa is SLIGHTLY different to the one we wanted, no complaints as we do love it but should be exactly the same design as first chosen. Also meant to have a matching footstool but not arrived yet and had the email saying our order is complete. Where's the footstool...”

Helpful Report

Posted 6 years ago

“Excellent service, i ordered a product on monday, was delivered this morning. Can't fault there service. I ordered in store and the girl was lovely”

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Posted 6 years ago

“I placed an order for a lovely sofa, it took 4 weeks to arrive. It is very good quality and makes my living room look lovely. I was pleased to see i could pay monthly, as it meant i could get the sofa i wanted without having to spend everything upfront”

Helpful Report

Posted 6 years ago

“Ordered my furniture last week, fast next day delivery. Ordered at 11am was delivered by 9.30am the next morning. Would order again”

Helpful Report

Posted 6 years ago

“Thank you for my new sofas, they look very nice and are good quality”

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Posted 6 years ago

“Thank you very much sofa is beautiful and id like to thank your delivery boys they were totally awsome couldnt foi big sofa in but they were not deterred and mananaged to get it in the back way thank you boys and thank you for sofas way beyond what i expected xxx”

Helpful Report

Posted 6 years ago

“My maddison corner sofa came this morning and it looks lovely, was a slight mix up with the colour i ordered but was quickly resolved and the sofa is lovely”

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Posted 6 years ago

“I love my new bed, looks amazing thank you. I'll be back for a sofa”

Helpful Report

Posted 6 years ago

ThinkComfy.co.uk is rated 3.8 based on 41 reviews