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Thomas Cook Reviews

1.8 Rating 150 Reviews
18 %
of reviewers recommend Thomas Cook
Company Reviews Questions Metrics
1.8
Based on 150 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week

Popular Questions:

Delivery

How does Thomas Cook deliver?

Customer Service

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How do I contact Thomas Cook?
Helpful Report
(3 days ago)
You can contact Thomas Cook by Email, Telephone and Live Chat.
Helpful Report
(3 days ago)
A-

Customer Service - Good

81.03%
Industry Average
“ Good service ”
- Prashanth
“ Currently, they don't provide door-step service. ”
- Anonymous
“ They claimed to be a self service and green resort but the rooms were very small with hardly any place to move and the housekeeping staff would not response to complaints. ”
- Snehal Bhange
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