Thompson-Morgan Reviews

1.4 Rating 586 Reviews

8 %

of reviewers recommend Thompson-Morgan

1.4

Based on 586 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 14%
Accurate And Undamaged Orders	Greater than 22%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

Delivery

How does Thompson-Morgan deliver? How long does Thompson-Morgan take to deliver? Does Thompson-Morgan deliver on time? How is accuracy and good condition of items delivered by Thompson-Morgan?

Returns

Customer Service

How can I contact Thompson-Morgan? How quickly does Thompson-Morgan resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of Thompson-Morgan.

Visit Website

Phone:

01473 695235

How does Thompson-Morgan deliver?

Helpful Report

(1 month ago)

Thompson-Morgan delivers items by Courier and Postal Service.

Helpful Report

(1 month ago)

33.33%

Industry Average

“ I paid for sweet corn 'pot of gold', x15 garden ready plants - more like, 'garden ready for the compost heap. Thompson and Morgan in the past was a company that sold quality plants. My plant s arrived decapitated as they had been carefully bounced in the delivery box. Hard to say if it was a poor packaging design, or the delivery handling. Good money for old rope. What a rubbish company to deal with. ”

- Angelique Fraser-Mackenzie

“ For an order which took over 10 days despite being confirmed on the order as next day dispatch, they have failed on quality, packaging and delivery time. ”

- JA

“ Disgraceful company. Order of plant in stock placed. After 1 week they delayed delivery for 7 months!!! Refused to refund ”

- Gemma K

Thompson-Morgan Reviews

Delivery - Slow