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Thompson Cigar Reviews

1.3 Rating 276 Reviews
6 %
of reviewers recommend Thompson Cigar
1.3
Based on 276 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 30%
Accurate And Undamaged Orders
Greater than 87%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Over A Week
Customer Service
1.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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How does Thompson Cigar deliver?
(1 week ago)
Thompson Cigar delivers items by Postal Service and Courier.
(1 week ago)
D

Delivery - Average

50.00%
Industry Average
Ordered cigars and they do not do refunds so they will keep my money for 4 months b4 availability of the cigar or refund ? Idk Buy elsewhere don't trust these people Overseas they'll promis you everything but no delivery.
- Anonymous
After waiting over an hour they promised to expedite delivery and said I would receive on time.
- Anonymous
Great selection but the worst service ever. It’s a nightmare with age verification and time of delivery even if you pay for a two day delivery, you will still be calling after 7 days trying to get your order in. I had to send a picture of my driver license 3 times and still wasn’t able to get my order processed. Time to go to cigars online.com
- Raul Ramirez