Thortful Reviews

4.2 Rating 282 Reviews

79 %

of reviewers recommend Thortful

Company Reviews

Questions

Metrics

4.2

Based on 282 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Popular Questions:

Delivery

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How does Thortful deliver?

Helpful Report

(4 days ago)

Thortful delivers items by Postal Service.

Helpful Report

(4 days ago)

100.00%

Industry Average

“ Superb service. Packaging excellent. Constant updating on delivery from Royal Mail. Had thought they might not arrive in time to be posted to USA. They did and will make the recipient very happy. Well done Thortful. ”

- Anonymous

“ Royal Mail messed up the delivery initially (Liverpool…what can I say) but Ethan immediately sorted it out for me by resending my order and gave me a discount code for my next purchase. ”

- Cat

“ The best choice of reasonable cards and gifts, with excellent communication Also, I had an issue with a Royal Mail mis-delivery, Aaron went above and beyond and was beyond understanding and helpful in getting a swift efficient resolution 🌟 🌟 🌟 🌟 🌟 company! ”

- Sarah Brown

Thortful Reviews

Delivery - Fast