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Thortful Reviews

4.2 Rating 308 Reviews
81 %
of reviewers recommend Thortful
Company Reviews Questions Metrics
4.2
Based on 308 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Email, Telephone

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Customer Service

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How do I contact Thortful?
Helpful Report
(3 weeks ago)
You can contact Thortful by Email and Telephone.
Helpful Report
(3 weeks ago)
A-

Customer Service - Good

87.80%
Industry Average
“ Fantastic customer service. Royal Mail lost the card/ gift I was sending with Thortful, and after speaking to Aaron Coulson-West, a fantastic staff member in their customer team, he was able to get the card and parcel resent out for me! Fantastic service! Thank you ”
- Anonymous
“ Reached out to the customer service team after an order didn’t show up with Royal Mail & Jade sorted this right away, with a quick & easy resolution! Would definitely order again, the team are great! ”
- Leah
“ Thortful has some absolutely lovely cards on their website - a really good selection. Plus their Customer Service is the best I have ever encountered. I highly recommend them. ”
- Maureen
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