Thortful Reviews

4.2 Rating 298 Reviews

80 %

of reviewers recommend Thortful

Company Reviews

Questions

Metrics

4.2

Based on 298 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Popular Questions:

Delivery

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How do I contact Thortful?

Helpful Report

(2 weeks ago)

You can contact Thortful by Email, Telephone and Live Chat.

Helpful Report

(2 weeks ago)

94.74%

Industry Average

“ I ordered a Thortful card for a friend's birthday around 2 pm yesterday. I was amazed and delighted that it arrived at 9 a.m. this morning, perfectly as ordered. Fantastic service and super-quick. Well done, Thortful! Highly impressed! ”

- Chris F

“ Amazing Service from Lucy at Thortful. ”

- Anonymous

“ They are a fabulous company who go out of their way to help you the cards are so unique ordering is easy and website very good The customer service who I had to contact because of my mistake couldn't have done more for me and very quickly sorted things out so 10 out of ten from me Massively recommend to everyone . ”

- Joan Connelly

Thortful Reviews

Customer Service - Good