“Pants were ordered in XL and marked XL on the item when received. There is no way these pants are an XL. Fortunately I have a daughter who is a medium pant and they fit her perfectly. Disappointed!”
Hi Yasime,
We sincerely apologize for the delay! Please reach out to us via chat for quicker responses.
Your feedback is important to us and we will pass it on to the team. Thank you for your patience!
Please reach out to us if you have any questions or concerns. We hope you have a wonderful day!
“Not satisfied with a discount I should have received and will not order from this company again . I explained it too many times how unfair they were ..!!”
“I had ordered a sweater cardigan and the colors were poorly represented and I'm not able to return because the sale was deemed final. I contacted customer service and am basically out of luck. My first order and I will not be placing another one.”
“I order from Three Bird Nest quite often. I’ve vacationed in Santa Fe (one of the most hippie, Southwestern places) and people have asked me where I get my clothes. I ordered the Garden Fairy Floral Kimono, olive. I received an email saying it was delivered Sept 9, but I never received it. I’ve sent 2 emails to 3 Bird Nest and haven’t heard back. It would be nice to have the same support that I have given 3 Bird Nest.
Lori DeVault
865-621-0139
Loriandg@tds.net”
“Big fan of The Wren Tunic, but highly disappointed w/the return policy. Ordered a pair of sandals that sadly didn’t t fit properly & had to return. Unfortunately returning them cost me & when added to original shipping & tax, I’m out over $20 &ended up w/nothing. Needless to say, the am no longer a fan”
“I reached out to Three Bird Nest a week ago regarding my package that I never received. No response via email or phone. I've been charged for the items but still no package. So disappointing as I am a new customer.”
“The item I received was in such bad condition. I’ve tried to let you know but I have not received any response. I will not make any purchases on this site in the future”
Hi Patricia,
Thank you for taking the time to leave a review on the "Call It Comfort" Tee Dress in Black. We really appreciate it when our customers take the time to leave reviews. They help us improve our product descriptions by better aligning them with actual customer experiences.
We're sorry to hear that the dress didn't quite work out for you. You may still be eligible for a return.
As long as the item is in new condition, in the original packaging, with tags attached, and within 30 days of your delivery, you can use our Return Portal here- https://three-bird-nest.happyreturns.com/ (US), or someone from our Customer Service team would be happy to help you, just reach out to us at hello@threebirdnest.com!(Note: final sale items are not returnable. Shipping fees are also non-refundable.)
Once we've received your return it can take us 8-10 business days to process your refund but don't worry, you'll get a confirmation email once it's been refunded!
“bought the onsie as it looked to be a free people dupe (which I already own) but half the cost but unfortunately was a completely different fit so returned it”
“The quality of the dress received was very poor especially as it was pricey. I ended up returning it and was refunded only a percentage due to the shipping cost. It was a cheaply made dress. Very disappointed. I will never order from this vendor again. I would give it a zero star, if it was an option.”
Thank you for leaving your honest review. We really appreciate it when our customers take the time to leave reviews. They help us improve our product descriptions by better aligning them with the actual customer experience and they help other customers too!
We'll be sure to pass your feedback along to our team! If there's anything else we can help you with, please don't hesitate to reach out to our Customer Service team at hello@threebirdnest.com we're always happy to help however we can.
“The tank top was so small it's almost a crop top (I ordered a L), the pants are very unflattering if you have any thickness to your thighs. The pants also creep up where they shouldn't...”
Hi Ashley! We are so sorry to hear that the sizes did not work out for you! We really appreciate it when our customers take the time to leave reviews. They help us improve our product descriptions by better aligning them with the actual customer experience and they help other customers too!
We'll be sure to pass your feedback along to our team! If there's anything else we can help you with, please don't hesitate to reach out to our Customer Service team at hello@threebirdnest.com we're always happy to help however we can.
“I love your clothes and the promptness of receiving them; however, my last order - the blush Jodi jumpsuit starting falling apart at the stitches in the 2nd wash and I am completely bummed and disappointed. I feel like the quality of your product has declined since I first started ordering from you. I sent pictures of the straps coming apart abs would like a refund or a new jumpsuit please. I have referred lots of people to your site as I get compliments on your clothing but poor quality after 2 delicate washes is unacceptable. Please issue the refund to my form of payment and reach out to me via email. Thank you and take care. Lisa Rollins”
Hi Lisa! We are terribly sorry to hear what happened to your Jodi Jumpsuit! We would be happy to discuss this issue with you, if you could please email us at hello@threebirdnest.com or live chat with us on our site! Our team is standing by and happy to help!
“I ordered something but it was too big. I asked to exchange. The only way to get a smaller size was to send back the one I already ordered, and pay the shipping, and I had already paid shipping to get the original to me. Then, I would have to order a new one in the correct size, and pay for shipping yet again. So they want me to pay 30 bucks for shipping to get the correct size, when they are oversized to start. I'll never shop with them again. And the quality isn't great either. There are far too many choices to have such lousy customer service.”
