“Tengo gran problema con la compania hice en finales de marzo un contrato de wifi portátil resultado que no me fue bien la señal y escribi a la company para darme de baja a los 5 días que me llego el aparato a casa que podía supuestamente úntala solo el chico que hablamos me dijo que no había problema me dio de baja pero ahora resulta que tengo que pagar 1280 supuestamente me dio de baja la máquina la entregue en unas de las oficinas tengo en mi historial que tengo una deuda y nose como soluciónalo”
“Had to contact Three as I had noticed my phone bill had significantly increased and they were very helpful in explaining the additional charges and offered to amend my price plan without hassle. It was very straightforward and the customer service was excellent.”
“Clear Prices (unlike EE who only told me pre VAT without telling me it was pre VAT) Really Friendly and Helpful Staff in the Hemel Hempstead store. And Feels at Home is such a great service. Well done Three”
“Their customer service teams are amazing. At every step of the way, the staff are great and I was served by a gentleman who was in training but he was fantastic and the managers were there to support whenever needed.”
“Went into the Newtownabbey branch looking to get s bew contract and Neal couldn't do enough to help! A lovely pleasant lad, he is a credit to the branch”
“I went into Three in West Quay, Southampton as my iPhone wasn't working. The adviser was so helpful and took the time to find out what I used my iPhone for so that I could choose the best phone and plan for me. Excellent customer service.”
“Three have been my preferred phone & contract provider for over 10years now because the service is good value & the network has very good coverage in the many areas of the county that I live in.”
“I've bought a sim card from cash back but, Three decided to reduce the sum after; not happy. The data speed is ok-ish. I've used the sim around Europe and the speed is poor and maximum is 3G.”
“Looking into new phones and contracts, been with them for over five years and it was like I was disturbing their lunch breaks. I explained what I was looking for, only to be told the plans they had, no discussion or anything. Guess customer loyalty means nothing these days.”
“Bad signal and to cancel you contract, you need to pay around £95. They take money from you. And they will not let you go until they get more money from you. Do not use!”
“I have nothing but problems with my internet have to keep resetting it everyday up to at least 10 times or more now it's off has been for 2 days won't let me watch anything says no connection I would expect a refund for this month I've been paying for something that I can't use properly I have to keep using my data mobile it's just not good enough”
“Never had an account with them, reported a fraudulent account that was set up but they have never done what they said that would do and keep posting missed payments to my credit report without ever even asking for payment … avoid at all costs!”
“Avoid!!, still chases you for more money well after the account done and closed.
And puts on your credit report a late payment with no little warning or contact.”
