“I purchased a silver chain and pendant for my daughter for her birthday. The chain was such bad quality I swapped it for her as a felt embarrassed giving her such a low quality chain. My advice would be to not buy online and instead visit the store in person so you can check the quality.”
“If I could give 0 Stars I would, have been waiting since June 2018 for a replacement melody ring after a band snapped twice. Head of customer service in Old Bond street promised a new replacement, coming from the NY store, Why I have no Idea !, broken ring still with service dept, no response via e-mail or customer service, basically constitutes theft, we have nothing, and no response, bring back Ratners, at least they were honest !”
