Tile Fix Direct Reviews

Name: Tile Fix Direct
Address: Holly Bush Industrial Estate, Ash Vale
Rating: 4.70

4.7 Rating 1,658 Reviews

92 %

of reviewers recommend Tile Fix Direct

Company Reviews

Questions

Metrics

4.7

Based on 1,658 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

07897446236

Email:

jonathanl@htw.co.uk

Location:

Holly Bush Industrial Estate
Ash Vale
GU11 2PX

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Tile Fix Direct 5 star review on 1st April 2021

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent, quick and efficient service.”

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Posted 8 years ago

“Delivery came within 2 days. Well packaged and order complete.”

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Posted 8 years ago

“Found what I needed on the Tile Fix website. It was very easy to navigate and the service provided by Tile Fix was first rate.”

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Posted 8 years ago

“Easy to order website, quick despatch”

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Posted 8 years ago

“Very quick, speedy delivery. Good quality items at a good price too.”

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Posted 8 years ago

“Next day quick delivery. This is my second time to order the products from Tilefix. The Orbry tile boards is an excellent product. The builder surprised that how easy it is to fix the tile board to wall prior the tiles. The measurements is good from floor to ceiling. My bathroom is well insulated and warm now. This time I bought the Orbry shower tray set for the wet room.”

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Posted 8 years ago

Thanks for your feedback, it's great to hear that you are happy with both the products and the service. Don't forget to claim your 5% discount code to use on your next order by emailing us at reviews@tilefixdirect.com

Posted 8 years ago

“Very good quality online shop.i will be back all time”

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Posted 8 years ago

“The website is logical and easy to use. Delivery was quick and the products arrived in good condition. Overall good service”

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Posted 8 years ago

“I was very happy with how easy it was to purchase the product I needed at a very good price unfortunately the only issue I have is I paid an extra £15.00 pounds to have the product delivered on a Saturday and after staying in all day as in the terms and conditions the courier needs a signature it didn't arrive it actually arrived the following Monday”

Helpful Report

Posted 8 years ago

Hi Mark, thanks for leaving a review. We have spoken to TNT as we were not aware of the delay, they have apologised that the order was not delivered on the Saturday and will refund the delivery charge. We've also sent you a discount code to use on your next order.

Posted 8 years ago

“Product as described. Website easy to use. Very prompt service. Exceptionally prompt in replacing item damaged by careless handling on part of carrier. Would not hesitate to use Tliefix again.”

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Posted 8 years ago

“Excellent price fast delivery”

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Posted 8 years ago

“Fast service at a fair price. Needed the diamond core drills to make numerous mounting holes in new bathroom which was tiles in VERY hard porcelain tiles-- all other drills were virtually useless!”

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Posted 8 years ago

“Excellent service. Good price. Hassle free.”

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Posted 8 years ago

“Best price. Excellent fast delivery. Great range. What more can you ask? Will definitely use again.”

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Posted 8 years ago

Pop us an email to reviews@tilefixdirect.com for a 5% discount code to use on your next order!

Posted 8 years ago

“Tile fix are always quick to deliver and the products always live upto expectation. Great service keep up the good work”

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Posted 8 years ago

“very good service, quick delivery. very satisfied”

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Posted 8 years ago

“Thank you tilefix, ordered a large quantity of materials, and all arrived in good time. Very good at responding via email, letting customers now the progress of orders. Used previously and will continue to do so.”

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Posted 8 years ago

Thanks Shaun, don't forget to email us at reviews@tilefixdirect.com for a 5% discount code to use on your next order.

Posted 8 years ago

“Telephone query dealt with efficiently, order placed online and goods arrived within 48 hours. Excellent service and would certainly recommend.”

Helpful Report

Posted 8 years ago

Thanks for the feedback, glad to hear you're happy with the service. Don't forget you can get 5% off your next order by emailing us at reviews@tilefixdirect.com

Posted 8 years ago

“Competitive price, prompt delivery and excellent service.”

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Posted 8 years ago

“Great service couldn't have been better Thanks”

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Posted 8 years ago

Tile Fix Direct is rated 4.7 based on 1,658 reviews