Tile Fix Direct Reviews

Name: Tile Fix Direct
Address: Holly Bush Industrial Estate, Ash Vale
Rating: 4.70

4.7 Rating 1,658 Reviews

92 %

of reviewers recommend Tile Fix Direct

Company Reviews

Questions

Metrics

4.7

Based on 1,658 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

07897446236

Email:

jonathanl@htw.co.uk

Location:

Holly Bush Industrial Estate
Ash Vale
GU11 2PX

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Tile Fix Direct 5 star review on 1st April 2021

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought an Orbry shower tray and trap , they arrived to Ireland in two days and were perfect for the job that I needed them for . I will be shopping again .”

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Posted 7 years ago

“Never received my order”

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Posted 7 years ago

Sorry to hear that, we have checked with the courier and it seems your order was signed for on 19th March by A Stiener. Please get in touch with our customer services team on 0333 320 04 24 if you have still not received your order.

Posted 7 years ago

“Competent and efficient. Thank you.”

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Posted 7 years ago

“Very pleased with pricing and delivery.”

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Posted 7 years ago

“Quick service highly recommended”

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Posted 7 years ago

“Easy website to use. Helpful and quick customer support for my queries. Very prompt in organising delivery (within an hour of placing order online I got a phone call). Just waiting for item to come back in stock before placing next order, so 'yes' I would use again and recommend to others.”

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Posted 7 years ago

“Good prices, helpful staff and excellent service!”

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Posted 7 years ago

“Excellent service Fast delivery Great products & prices”

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Posted 7 years ago

“Very pleased with the service .excellent delivery.”

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Posted 7 years ago

“Great prices, Great service, Super fast delivery - Just GREAT!!!!!”

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Posted 7 years ago

“I’ve still not received my order, two weeks after paying!! Useless. DPD are completely incompetent and I’ve rearranged numerous times for delivery with no one showing up yet!”

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Posted 7 years ago

Hi Suzy, I've had a look into this and have discovered that you did not include a house number in your address so DPD were unable to deliver. The goods have now been returned to us and we have left you a message, please give us a call back on 0333 320 04 24

Posted 7 years ago

“ordered 3 rolls of decoupling mat on Monday delievered to my door in the ireland by Thursday ,fantastic value and service as usual”

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Posted 7 years ago

“Very good service delivery on time”

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Posted 7 years ago

“Excellent service. Speedy delivery”

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Posted 7 years ago

“Great service”

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Posted 7 years ago

“Good quality products at competitive prices ,very helpful on line chat staff”

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Posted 7 years ago

“super”

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Posted 7 years ago

“Easy to use website, hassle free purchasing and prompt delivery. What more could you want? Yes, I would happily use this site again.”

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Posted 7 years ago

“Product arrived quickly- good service”

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Posted 7 years ago

“Still Don’t appear to be getting order confirmation emails . Although I’ve mentioned this twice the lady explained it could be an I.T. glitch.......still waiting for an emailed explanation!”

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Posted 7 years ago

Thanks for your feedback, our IT department are currently investigating this and looking for a solution.

Posted 7 years ago

Tile Fix Direct is rated 4.7 based on 1,658 reviews