“Placed order for Stontex Black Spot on 16th May delivery 1 to 2 days. Sent email no reply called Monday a week later told it was with DPD for delivery received no tracking info. Can't get through now. So no product that's paid for with delivery and asking for a review. If I had the product maybe I would be able to review it. Would hope someone will call me with an explanation to where it is and when will I get it. If not please refund me in full.”
Hi Amos,
We thank you for taking the time to leave a review for us. Without genuine feedback we cannot see where we need to improve.
We are very sorry for the delay in the processing and delivery of your order. This morning we checked with our admin team and they have told us that your order will be delivered tomorrow and that they have informed you about this.
Once again, very sorry for the delay.
Yours,
Tile Merchant
