Tile Merchant Reviews

Name: Tile Merchant
Rating: 3.64

3.6 Rating 11 Reviews

64 %

of reviewers recommend Tile Merchant

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Phone:

01 686 9484

Email:

info@tilemerchant.ie

Location:

Ballymount Road Upper, Dublin 24
D24E8PX

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The tile we received was lovely and arrived in perfect condition. I was however receiving emails from the sales team to tell me the tile was out of stock. The tile mentioned in the email was a different one to what I had ordered and even once I clarified this I was still told it was out of stock (and this was after the one I had ordered had arrived to me!)”

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Posted 2 years ago

“Friendly and helpful service got my delivery on time and nice to have a follow-up after the purchase!”

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Posted 2 years ago

Dear Daniel, Thanks so much for taking the time to share your experience. Our team is delighted to receive such lovely feedback. We are so happy that you liked our service and products. Kind Regards, Tile Merchant

Posted 2 years ago

“Not great really. I wanted 3×5.5 sqmtrs but what I got instead was 4×4.”

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Posted 2 years ago

“I've ordered but they are out of stock so still waiting. Item is listed as in stock on site so that is misleading.”

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Posted 2 years ago

“Great product, really good quality, looks great”

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Posted 2 years ago

Hi Breda, Thank you so much for your valuable 5-star review. Kind Regards, Tile Merchant

Posted 2 years ago

“Very happy with every element of dealing with Tile Merchant. From sample ordering to final delivery the process was seamless, efficient, professional and stress free. No hesitation recommending and will be doing business with Tile Merchant again.”

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Posted 2 years ago

Thank you so much for taking the time to leave your 5-star review and kind feedback :) We're delighted to hear such lovely feedback. Your comments have been passed onto our team too. Kind regards Tile Merchant

Posted 2 years ago

“easy website to use and very quick delivery.”

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Posted 2 years ago

“Without a doubt one of the most efficient companies I ever had the pleasure of dealing with.”

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Posted 2 years ago

“The Black Spot Remover is a superb product . order and delivery was very quick and very efficient”

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Posted 2 years ago

“Items meant to arrive within two working days but arrived nearly a week later, really messing up my renovation timeline. Ordered Tuesday morning and arrived the following Monday.”

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Posted 2 years ago

Dear Customer, We are very sorry for the delayed delivery. We are always working on improving our turnaround times. We tell all of our customers that we intend to deliver your order in 2-4 working days. Rarely and it is increasingly rarely, that there are times when delivery falls outside of these 2-4working days. For that we can only apologise. Yours, Tile Merchant

Posted 2 years ago

“Placed order for Stontex Black Spot on 16th May delivery 1 to 2 days. Sent email no reply called Monday a week later told it was with DPD for delivery received no tracking info. Can't get through now. So no product that's paid for with delivery and asking for a review. If I had the product maybe I would be able to review it. Would hope someone will call me with an explanation to where it is and when will I get it. If not please refund me in full.”

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Posted 2 years ago

Hi Amos, We thank you for taking the time to leave a review for us. Without genuine feedback we cannot see where we need to improve. We are very sorry for the delay in the processing and delivery of your order. This morning we checked with our admin team and they have told us that your order will be delivered tomorrow and that they have informed you about this. Once again, very sorry for the delay. Yours, Tile Merchant

Posted 2 years ago

Tile Merchant is rated 3.6 based on 11 reviews