“Items meant to arrive within two working days but arrived nearly a week later, really messing up my renovation timeline. Ordered Tuesday morning and arrived the following Monday.”
Dear Customer,
We are very sorry for the delayed delivery. We are always working on improving our turnaround times. We tell all of our customers that we intend to deliver your order in 2-4 working days.
Rarely and it is increasingly rarely, that there are times when delivery falls outside of these 2-4working days. For that we can only apologise.
Yours,
Tile Merchant
