tinyme.co.nz Reviews

Name: tinyme.co.nz
Rating: 4.04

4.0 Rating 709 Reviews

75 %

of reviewers recommend tinyme.co.nz

Company Reviews

Metrics

4.0

Based on 709 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 55%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

tinyme.co.nz 5 star review on 9th November 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered online, after 4 weeks nothing. The refund was processed so quickly it was concerning. I still never received the parcel to this day. 27/08”

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Posted 2 years ago

“I have no received my product and have sent 2 follow up emails with no reply”

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Posted 2 years ago

“Would love to change this review to a higher rating! I have not received my order, am unable to track it and am yet to hear back from customer service.”

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Posted 2 years ago

“Haven't received my labels yet has been a few weeks”

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Posted 2 years ago

“I never received my order.”

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Posted 2 years ago

“The item was sent from Australia to New Zealand with only a tracking number for Australia. It never arrived. I know that there have been many reviews about the same problem. It's unfortunate that this company does not have processes in place to ensure this doesn't happen. They have offered a refund.”

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Posted 2 years ago

“Product hasn't arrived after more than a month of ordering. Have tried contacting tiny me but have had no reply. Disappointing.”

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Posted 2 years ago

“I still haven’t received my order despite it being ordered on 3 July. When searching for labels on the internet the TinyMe ad appeared in the search with a .co.Nz web address, I assumed I was ordering from an NZ based company and the ad promised “fast delivery”, this is misleading and untrue. I was sent tracking information only to log in to my account and see by the tracking that the order was dispatched - but was sent with a courier who do not provide tracking! What is the point of that? So now i am waiting 6 weeks on an order and have no idea of it’s whereabouts. My child has since started school 3 weeks ago (which these labels were needed for) and therefore they are now redundant and not needed as I’ve had to look elsewhere. Ordering off TinyMe has been a waste of my money and has caused stress with waiting this long on an order - that still hasn’t appeared. I will not be ordering from TinyMe ever again.”

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Posted 2 years ago

“I have nothing nice to say still waiting for 2 parcels over 1 month”

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Posted 2 years ago

“I don't know, I haven't received it yet! Why send me a satisfaction survey before I receive the product?!”

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Posted 2 years ago

“Inefficient customer service and slow delivery”

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Posted 2 years ago

“My product did not arrive, its more than a Month now. Delivery does not have any tracking number. I ended up asking for a refund.”

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Posted 2 years ago

“Unfortunately, I am still waiting on my purchase. I ordered in June for a birthday party the weekend just gone (as I thought ordering a month in advance would be enough) and I was unable to provide the gift I had thoughtfully chosen...”

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Posted 2 years ago

“I havent even recieved my order and nobody is replying to me about a resolution. I am so upset as this was a gift for my nephew. I have ordered before and had a great experience but the lack of order and communication is so upsetting.”

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Posted 2 years ago

“Still hasn't arrived so this is a bit embarrassing.. I would have expected after 6 weeks this would have arrived...”

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Posted 2 years ago

“We still haven’t received our order.”

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Posted 3 years ago

“Still have not received my purchase”

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Posted 3 years ago

“Ordered on 12th May, still haven't received it. I had never received any international parcel with no tracking info. No one knows where the parcel is. Contacted customer service to enquire, was told to wait till 14 june then get in touch again. Meanwhile i have been receiving parcels from other Australian retailers.”

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Posted 3 years ago

“It has been more than 3 weeks since I had made an order and am still yet to receive it. Very disappointing as it was meant for a birthday gift and will not arrive in time. I had followed up and was told to wait an additional 2 weeks before they will make an further actions.”

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Posted 3 years ago

“Bought from the NZ site, turns out they come from Australia. It’s been a month and still haven’t received.”

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Posted 3 years ago

tinyme.co.nz is rated 4.0 based on 709 reviews