“If only I could leave zero stars. Absolutely terrible experience from start to the never-ending finish. I ordered four brand-new tires, and when they arrived, they turned out to be 12 years old and long past their safe service life. Selling tires that old as "new" is completely unacceptable and raises serious concerns about this company's quality control and business practices.
What has made the situation even worse is the nightmare of trying to get the issue corrected. The company refuses to ship the replacement tires until FedEx picks up the expired ones. As a result, I've been stuck waiting while they pass the responsibility onto the shipping carrier instead of taking care of their customer.
It is now day six since making initial contact and asking for a replacement, and I still don't have confirmation from FedEx that the tires have been picked up. Meanwhile, I'm left without the tires I paid for and without any sense of urgency from the company to resolve the problem. A mistake is one thing, but the lack of accountability and customer service afterward is what really stands out.
I would strongly recommend looking elsewhere for tires unless you want to risk receiving old, expired inventory and then spending countless hours fighting to get it fixed. Very disappointing experience.”
“Very easy to get tires. Only issue is I was not notified when tires shipped or anything like that so I didn’t know if my order went through. 2 days later I had my tires. Ty very much.”
