“Iām very disappointed with my experience with TireEasy.com. I purchased tires, and the very next day the price dropped. I contacted customer service hoping for a simple price adjustment, but they completely declined to help.
Instead of valuing customer satisfaction or showing any flexibility, they seemed more concerned about saving a few dollars than keeping a customer happy. This experience made me feel unappreciated as a buyer.
I would think twice before purchasing from them again, as their customer service did not meet reasonable expectations.”
“Tires arrived several days late and I missed appointment to have them installed. State inspection sticker expired as a result. This is the second consecutive order that has arrived late.
I will look at other online vendors for future needs.”
“Placed an order for a set of tires that were on sale, after they charged my credit card, I got an email saying they could not fill the order @ sales price.... and would refund $ in 5-7 days.... No way to keep a customer.....”
“Tire was on time and was brand new and clean. I have it on the truck and I am very happy with my experience with Tires Easy. FedEx delivered it to the house next store as they have with items in the past. Tires Easy may wish to consider a different delivery company.”
“Tires were late and your company notified me of the delayed delivery, a day after the tires were late. I had already taken time off work to have the tires installed, that was a day I could not get back and money lost.”
