TiresShipped2You Reviews

Name: TiresShipped2You
Address: 1783 E 14 Mile Rd., Troy
Rating: 4.84

4.8 Rating 5,740 Reviews

96 %

of reviewers recommend TiresShipped2You

4.8

Based on 5,740 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

About TiresShipped2You:

TiresShipped2You is a fast-growing internet site – a family owned company based in the Midwest with multiple locations to serve you. We are big enough to offer great pricing, selection, and efficient shipping, but still have the mindset to treat you like family. We have been in business for almost 50 years, with an amazing group of very knowledgeable employees waiting to take care of you. We are also Better Business Bureau® Accredited Business.

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TiresShipped2You 5 star review on 3rd January 2024

377

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I waited thirteen days to receive the wrong tires. The wrong tires were shipped promptly and the long delivery was caused by FEDX being backlogged. I ordered 6 ply rated tires at a premium price and was shipped 4 ply tires of a different size.”

Helpful Report

Posted 3 years ago

We contacted customer promptly after they let us know that FedEx was delayed on their end and they received the wrong shipment by accident. We immediately provided free return labels and will be refunding customer

Posted 3 years ago

“Still waiting on half of my order and haven't got a reply on my email telling when or where the other two tires are , no phone number to contact anyone , probably will not do any business with you once I have my full order and will recommend everyone not to do business with you”

Helpful Report

Posted 3 years ago

Good morning, We are sorry for the delay FedEx is having. Have you received our response to your email you sent via our support email this morning. Please get back to us at your earliest convenience.

Posted 3 years ago

“It’s been over a week and I still haven’t received my order yet!!!”

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Posted 3 years ago

Good morning, We are sorry for any delay FedEx is having. With the tracking that was sent to you when the order shipped we show it will arrive Thursday.

Posted 3 years ago

“Slow shipping it’s been 1 week and still on pending to ship”

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Posted 3 years ago

“I still haven't received my order..it says no shipping info avalable”

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Posted 3 years ago

“I have not received my order of tires. I'm trying to locate the order”

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Posted 3 years ago

We are sorry to hear you are having an issue with your order. A customer service agent will be reaching out quickly to resolve the issue.

Posted 3 years ago

“I placed an order of 4 tires assumed it coming from MI, but it came from UT which took 4 days & delivered at 6:30pm when the repair shop closed for the July 4th weekend. It made my whole weekend schedule messed up. I will not order again since there's no phone number to contact for any issues regarding an order.”

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Posted 3 years ago

“Still waiting on me delivery since 5/15/2020”

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Posted 3 years ago

Kevin, We are sorry you are having an issue with your delivery. We have a customer service reaching out to you and FedEx for you.

Posted 3 years ago

“They are not the tires I ordered. Can you call me at4357730963 and we can figure out how to send them back and get the right ones? Thanks David. Ps can call 435-680-6119 for the best way to get ahold of me thanks again”

Helpful Report

Posted 4 years ago

Good Morning David, We are sorry that one of your tires was wrong, we have a customer service agent reaching out now.

Posted 4 years ago

“tires came in, in a bad shap cuts on the side. sender is not reponding back”

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Posted 4 years ago

Clint, We do not see any emails from your email address, we are contacting you directly to help with any issues.

Posted 4 years ago

“I still never received the two tires???? I ordered 9 days ago. I have a tracking number, but no data to track . They have moved, just labeled with tracking number . This may be a scam !!”

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Posted 4 years ago

Good Morning, We have sent you an email, it looks like the package was lost in transit with FedEx. Please communicate with our team and we will get it straightened out right away for you.

Posted 4 years ago

“WrongTiresShipped2You. Not only were the tires I received the wrong size, they were also the wrong model. They emailed me return labels to ship the wrong tires back, which was nice, but I still haven't received my refund. Would not recommend. Will not use again. Update: Refund received.”

Helpful Report

Posted 5 years ago

David, We apologize for sending the wrong product that is something we try to avoid at all cost. We do show the product was delivered to our warehouse yesterday and our customer service team processed your refund a few hours before this review. Please let us know if you need us to resend the refund confirmation email. We do apologize again for the inconvenience.

Posted 5 years ago

“They sent me a tire manufactured in so many years .I will never purchase from these guys again .although the tire is new ,the year manufactured is way too long for the tire to be sold to me”

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Posted 5 years ago

Good Morning, We saw your review and we apologize for the MFG date being older. We actually just started carrying the Atturo car tires a little over a year ago and we receive all of our product direct from the MFG. Can you send us a picture of the DOT number with the MFG date, we would be interested so that we can go back to the MFG if they are sending us old product. We would also like to see if we can help you out in any way with the tires that were sent, we want you to be happy with your product and purchase. We are looking forward to hearing from you!

Posted 5 years ago

TiresShipped2You is rated 4.8 based on 5,740 reviews