Tiso Reviews

Name: Tiso
Rating: 3.33

3.3 Rating 9 Reviews

56 %

of reviewers recommend Tiso

Company Reviews

Questions

Metrics

3.3

Based on 9 reviews


Customer Service
Communication Channels	Live Chat

Visit Website

Phone:

01625 838688

Email:

john.butcher@oakbase.co.uk

Write Your review

Tell us how Tiso made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Tom Burns

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Awful experience. Ordered an Arcteryx Jacket as a gift only to be told a few weeks later by the recipient, that it was leaking. Initially, the returns process seemed quite simple. Ewan, from Tiso was very helpful and I returned the Arcteryx Jacket as requested. It's been received (royal mail signed for) yet no correspondence to tell me this. I have received no refund and despite numerous emails and messages, still no correspondence from Tiso, not even an acknowledgement of my return or my emails. This is an expensive bit of kit. So far, I'm £400 out of pocket and nothing to show for it. To say I'm frustrated and disappointed, is an understatement! There's a list of questions on this review, one of them, how long did your refund take? My answer....I'm still waiting!”

Helpful Report

Posted 4 months ago

“Disappointed. Purchased a Tiso branded Vango Munro 25 daysack last year. It isn't heavily used/not overly loaded. In less than a year the stitching on the zip on the top picket has failed and the zip has come away/un-usable. I was in the shop in Dec to buy something else (£200 spend) and just highlighted this issue/showed them the item. All I got was 'you'd have to leave it with us, we'd send it away for someone to look and then let us know what they think but probably just counts as wear and tear so nothing we can do, we wouldn't replace as likely constitutes wear and tear'. Really - you expect your products to last less than a year???”

Helpful Report

Posted 3 years ago

“I placed an online order for the first time ,and after 5 days still no dispatching email.I contacted customer service and they didn't answer at my question. The service is useless.I am suspecting that this company charged me for a tent that is not even stock .First and last time I purchase at Tiso.”

Helpful Report

Posted 3 years ago

Tiso is rated 3.3 based on 9 reviews