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Titan Ramps Reviews

4.0 Rating 1,491 Reviews
75 %
of reviewers recommend Titan Ramps
4.0
Based on 1,491 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
Greater than 84%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Titan Ramps Reviews
Visit Website

Phone:

800-605-7555

Email:

info@titanramps.com

Location:

3839 Forest Hill Irene Rd, Suite 100
Memphis
38125

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Titan Ramps 5 star review on 12th October 2023
Daniel Masera
Titan Ramps 4 star review on 1st July 2023
Eric Anglea
Titan Ramps 5 star review on 29th June 2023
Jon Cornell
Titan Ramps 5 star review on 11th June 2023
Phillip Hodges
Titan Ramps 5 star review on 6th June 2023
Paul Kinney
Titan Ramps 4 star review on 14th May 2023
Samuel Adams
Titan Ramps 5 star review on 25th February 2023
Jamey Landry
103
Anonymous
Anonymous  // 01/01/2019
Debated what to get for several days, decided on the package, 2 10", 2 8" & 2 6", best deal around
Helpful Report
Posted 3 years ago
Attempted to correct the shipping address at least 4 times, including service department which seemed unable to speak or understand the English language. Package was delivered to an incorrect address, in a completely different part of the country over 1100 miles away.
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Posted 3 years ago
Hello Doug. We sincerely apologize for your experience. We were able to locate your recent order with us and found the order was shipped within 48 hours of placing the order and shows delivered within our promised 5-7 business days. We hate to hear that FedEx delivered your order to the wrong address. In the future, I recommend contacting their customer service department to clear up those issues with them to avoid that happening again in the future. Please email us at info@titanramps.com with the subject PBR Amyra so we can assist you further.
Posted 3 years ago
I was very disappointed the hitch pin size was non-standard (oversized) on an otherwise great product. I have three other devices/trailers I use with my hitch with and the carrier I purchased is the only thing I have ever seen with a bigger pin size.
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Posted 3 years ago
COUPLER BOLT WAS MISSING DUE TO POUR PACKAGEING.
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Posted 3 years ago
Hello Michael, please accept our sincere apologies if parts of your order are missing. Your feedback will certainly be used to enhance our shipping procedure, ensuring that our warehouse team properly inspects the items prior to delivery to guarantee that they are complete. I checked your account and found that you had already spoken with one of our product specialists, who advised you to purchase the parts locally and we will issue a refund for the cost of the parts. Please email us at info@titanramps.com and reference PBR Amyra if you require further assistance.
Posted 3 years ago
Placed and order. 3 days later I recieved an email indicating that the product was unavailable. Then my credit card was chrged for the purchase. Sent email, no response. Called and was told it would take 5 to 7 business days to process the refund. Pay the bill and hope it's refunded. Why was the credit card charged after Titan cancelled the order?
Helpful Report
Posted 3 years ago
Hello Don, please accept our heartfelt apologies if your order was canceled. Your feedback will certainly be used to improve the product listing to ensure that our customers are not confused by the availability of our products. I have checked that your order was canceled due to the items are out of stock. I have reviewed your account, and your refund was issued on June 22, 2022. Also, unfortunately, we require payment first for every order upon checkout. Please email us at info@titanramps.com with the reference PBR Amyra if you require further assistance.
Posted 3 years ago
The basket racks I ordered I think will work but I will not be able to use the provided hardware to mount them to my 2018 Honda rancher. The welding done on the rack is also not the best and some of the braces aren’t straight or even and came scratched up. I Would not purchase again.
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Posted 3 years ago
fast customer service
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Posted 3 years ago
Good product all the way around!
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Posted 3 years ago
Hello Melvis! Thank you for the positive feedback regarding your entire experience! Here at Titan, we pride ourselves on positive customer experiences from purchase to delivery so we are overjoyed with this feedback. We noticed that you left a 1-star review vs a 5-star as your feedback indicates. We would love it if you would update your review! We hope to be able to serve you again!
Posted 3 years ago
Ramp is very sturdy. It was delivered very fast.
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Posted 3 years ago
Nice racks. They fit is the only reason I gave a 4 star review. But I do have an off brand atv. But all I had to do was add some additional support and it works great. They are amazing and make life on the farm so nice. I rarely use our Polaris Ranger now.
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Posted 3 years ago
seem to be a very light an strong ramp, using to load a gulf cart
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Posted 3 years ago
I am very satisfied with Titan Fitness order process. I was very displeased with Fedex delivery. They postponed the delivery date three times! I have an old spreader almost identical to the one I ordered from you and the old one lasted for 15 years!
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Posted 3 years ago
Good customer service.
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Posted 3 years ago
Hello Charlene! Thank you for the positive feedback regarding your entire experience! Here at Titan, we pride ourselves on positive customer experiences from purchase to delivery so we are overjoyed with this feedback. We noticed that you left a 1-star review vs a 5-star as your feedback indicates. We would love it if you would update your review! We hope to be able to serve you again!
Posted 3 years ago
Super fast delivery and great product
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Posted 3 years ago
Everything as described and on time.
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Posted 3 years ago
No instructions to put toghter
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Posted 3 years ago
great service , great price! Thanks
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Posted 3 years ago
Exactly how described
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Posted 3 years ago
The ramp was exactly what I expected and fit perfectly, had to make one minor adjustment for the hole alignment on one of the railings, other than that it was perfect
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Posted 3 years ago
Quick shipping and a wonderful product
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Posted 3 years ago
Titan Ramps is rated 4.0 based on 1,491 reviews