Tobi Reviews

Name: Tobi
Rating: 4.29

4.3 Rating 3,167 Reviews

82 %

of reviewers recommend Tobi

4.3

Based on 3,167 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email
Returns & Refunds
Returns Process	Could Be Better

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137

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nothing to report”

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Posted 3 years ago

“Alright”

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Posted 3 years ago

“Easy to order”

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Posted 3 years ago

“amazing!!!!!!”

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Posted 3 years ago

“good”

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Posted 3 years ago

“no i do not want to write 10 words because i dont want to”

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Posted 3 years ago

“cool”

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Posted 3 years ago

“Standard site”

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Posted 3 years ago

“Using credit to check out from a previous return was difficult. There should be clear instructions online as I had to contact tobihelp.”

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Posted 3 years ago

“good and easy to use”

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Posted 3 years ago

“I dont like how when you return things, you cant get a full refund and have to get store credit.”

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Posted 3 years ago

“I did have an issue with my order being placed twice, but Tobi did help me resolve this! I used a discount code which when I checked out, it said it did not take my code. So I removed it, placed my order again and then found out that both of my orders went through. I was worried I would not be able to get a refund with their store credit policy. I sent an e-mail asking for one of my orders to be cancelled, which was never responded to. But my second e-mail was responded to right away and I was able to get a full refund on the second order. So everything turned out ok and Tobi was very helpful! Just took a few tries! And having a phone number to call would be very helpful in cases like this.”

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Posted 3 years ago

“Kept getting "CARD DECLINED" message when trying to place order, but closed site and tried again and it worked.”

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Posted 3 years ago

“Thanks!”

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Posted 3 years ago

“Good”

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Posted 3 years ago

“Wish you had more sizes stocked!”

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Posted 3 years ago

“Great!!”

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Posted 3 years ago

“A bit too long and should have seen that there are two slits. However, love it!”

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Posted 3 years ago

“Clothes are cute. Shipped quick. Return policy not the greatest.”

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Posted 3 years ago

“Great experience”

Helpful Report

Posted 3 years ago

Tobi is rated 4.3 based on 3,167 reviews