“You should be able to refund people with their method of payment. This is literally stopping me from purchasing 3 other dresses because I'm afraid they wont fit my body type and i will have essentially lost hundreds off dollars in my bank that is just sitting as store credit.”
“The dress was at least a foot longer than it needed to be. I tried to return it, but the return policy is very short. I have never worn it and I simply want to exchange it for another size, but the return has expired”
“I had a store credit and I thought it was going to be difficult to apply, but I followed the instructions in an email that I received and it worked! Thank you to the customer service team for responding to my email inquiry about an item being returned before arriving.”