“Ordering was easy but unfortunately this item took three weeks to arrive. From tracking it, I could see that it went back and forth between Sydney and Melbourne twice. Not the fault of Tom & Teddy obviously but Australia Post.”
“Overall, I think it’s overpriced. You can get the same quality shorts for a lower price.
In terms of packaging, looks great from a distance, however, as you open it you can feel the box is quite flimsy.
I also requested a personalised note for Father’s Day, but this was not included. Don’t mind paying higher for a certain product/service, but if you’re going to charge a lot, get it right.
Overall, customer service, packaging, product is not value for money.”
“Tom & Teddy is fantastic. The rash vests are amazing. We will probably end up with them in every colour for both my husband and son. You can literally go from camping, to swimming to hiking to lunch in the same shirt!”
“This is the second time I have ordered from Tom & Teddy and products from first order 2 years ago are still good as new. Would highly recommend. It was also a smooth and quick ordering process.”
