TONI&GUY Reviews

Name: TONI&GUY
Address: Mascolo Group LtdInnovia HouseMarish Wharf, St. Mary's Road,, Langley
Rating: 4.48

4.5 Rating 1,913 Reviews

87 %

of reviewers recommend TONI&GUY

4.5

Based on 1,913 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour

About TONI&GUY:

TONI&GUY is the ‘Official Sponsor to London Fashion Week’ and create the hair for over 60 designer catwalk shows each year working with top designers including Giles Deacon, Todd Lynn, Jean- Pierre Braganza and William Tempest. Toni Mascolo and Brother Guy co-founded the first TONI&GUY salon in 1963 in Clapham, London, joined later by their two brothers Bruno and Anthony. By the late 1990’s the company had grown from a single salon to over a hundred in over 20 countries world-wide.
Driven by their philosophy of pushing the boundaries of hairdressing and delivering creativity, quality and consistency to every client, Toni and Guy Mascolo were one of the first to begin the franchising boom, with the first franchised salon opening in Brighton in 1988.
TONI&GUY have remained at the forefront of the hairdressing industry and has pioneered the professional hairdresser, exceeding all industry standards to make expertise available on a global scale.

Visit Website

Phone:

0175 361 2040

Email:

info@mascolo.co.uk

Location:

Mascolo Group LtdInnovia HouseMarish Wharf, St. Mary's Road,
Langley
SL3 6DA

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TONI&GUY 1 star review on 19th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great company, discounted products, quick delivery.”

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Posted 4 years ago

“GOOD STUFF”

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Posted 4 years ago

“Efficient service and products at a competitive price”

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Posted 4 years ago

“Items not yet received”

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Posted 4 years ago

“FANTASTIC PRODUCTS! They smell great and feel fabulous on your hair.”

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Posted 4 years ago

“Tony & Guy always work to high standards. I’ve used their services for over 20 years. Always consistent in their quality hair cuts and services. You know you will always, always come out with a good, really modern cut. If you say I want 2 inches off that’s what they’ll do! They listen. They advise with ideas, but don’t push you to have a cut you’ll regret. The staff have never once been inpatient even when you see some customers be a challenge or rude. They respond by putting the customer first.”

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Posted 4 years ago

“Great product. Very prompt delivery. Thankyou”

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Posted 4 years ago

“Easy website to order from and very quick”

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Posted 4 years ago

“thanks, Toni&Guy”

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Posted 4 years ago

“Quick delivery. Very satisfied”

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Posted 4 years ago

“Great prices, fast delivery! Very happy”

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Posted 4 years ago

“Easy to use ordering process. Prompt delivery. Competitive pricing.”

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Posted 4 years ago

“Excellent product competitive prices”

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Posted 4 years ago

“Excellent fast delivery and good price”

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Posted 4 years ago

“Very easy quick and reliable service! Great products too!”

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Posted 4 years ago

“Sent the wrong product , which was cheaper than the one ordered and now it’s taking a long time to send me the right product”

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Posted 4 years ago

Dear Karoline, Thank you for your review. I am sorry for any disappointment caused, I can see that our Returns Department have been made aware and will be in contact if not already. I can assure you that the correct product will be sent to you and once again, I am sorry about this oversight. As we are working remotely, please bear with us. Kind regards, Customer Services

Posted 4 years ago

“Best products at great prices, quickly delivered.”

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Posted 4 years ago

“I have bought the wave wand for my daughter for Christmas so haven’t used it. Delivery and presentation though was brilliant”

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Posted 4 years ago

“Really disappointed. Bought extra items to qualify for free gift, however gift not received. Emailed customer services several times, however refused the gift items because they were out of stock. Poor form Toni & Guy, I will not be ordering from you again.”

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Posted 4 years ago

Dear Rebecca, Thank you for your review. I am sorry to hear of your disappointment. I have read through the correspondence regarding this and I am sorry there is nothing more we are able to do. My colleague did offer alternatives after you shared your disappointment with us regarding the free gift which were declined. As you can appreciate, we do state the below on our website: "N.B Free gifts will be automatically added to the basket at checkout unless otherwise stated, i.e. requires a promotional code to be entered at checkout. All free gifts are while stocks last and may be withdrawn at any time and without notice." We have tried to resolve this to the best of your satisfaction and I am sorry there is not more we can do. I wish you all the best. Kind regards, Customer Services

Posted 4 years ago

“Received my items within in time limit .”

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Posted 4 years ago

TONI&GUY is rated 4.5 based on 1,913 reviews