TONI&GUY Reviews

Name: TONI&GUY
Address: Mascolo Group LtdInnovia HouseMarish Wharf, St. Mary's Road,, Langley
Rating: 4.48

4.5 Rating 1,913 Reviews

87 %

of reviewers recommend TONI&GUY

4.5

Based on 1,913 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour

About TONI&GUY:

TONI&GUY is the ‘Official Sponsor to London Fashion Week’ and create the hair for over 60 designer catwalk shows each year working with top designers including Giles Deacon, Todd Lynn, Jean- Pierre Braganza and William Tempest. Toni Mascolo and Brother Guy co-founded the first TONI&GUY salon in 1963 in Clapham, London, joined later by their two brothers Bruno and Anthony. By the late 1990’s the company had grown from a single salon to over a hundred in over 20 countries world-wide.
Driven by their philosophy of pushing the boundaries of hairdressing and delivering creativity, quality and consistency to every client, Toni and Guy Mascolo were one of the first to begin the franchising boom, with the first franchised salon opening in Brighton in 1988.
TONI&GUY have remained at the forefront of the hairdressing industry and has pioneered the professional hairdresser, exceeding all industry standards to make expertise available on a global scale.

Visit Website

Phone:

0175 361 2040

Email:

info@mascolo.co.uk

Location:

Mascolo Group LtdInnovia HouseMarish Wharf, St. Mary's Road,
Langley
SL3 6DA

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TONI&GUY 1 star review on 19th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was very happy with the prompt, efficient service that I received.”

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Posted 5 years ago

“Excellent customer service. I accidentally put my order in twice. They phoned me to ask if this was correct and when I said it wasn't they refunded almost immediately. Great service. Thank you.”

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Posted 5 years ago

“Pleased with the service and delivery time from Tony & Guy website. Also happy with my Tony and Guy Hairdresser at the Farnham Branch.”

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Posted 5 years ago

“I have been going to Toni & Guy for the last 25 years. Never had a bad haircut and adore their products. It is so good to know that, wherever I am in the country, I know that I can trust a Toni & Guy salon.”

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Posted 5 years ago

“Not universal at all. Disappointed as doesn't fit and trying to get refund is hard work.”

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Posted 5 years ago

Dear Kimberley, Thank you for your feedback. I am sorry to hear that you are not satisfied with this product. One of our Customer Service team will contact you shortly to go through our Returns process with you. Once again, I am sorry for any dissatisfaction caused and we will resolve this for you. Kind regards, Customer Services

Posted 5 years ago

“Quick and easy”

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Posted 5 years ago

“Nice product with competitive price. Excellent service!”

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Posted 5 years ago

“Really good conditioner... And it was cheaper than going to high street hairdresser... Plus the delivery was quick, and came well packaged”

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Posted 5 years ago

“The only supplier with the gift set. Very efficient and quick delivery.”

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Posted 5 years ago

“Quick service”

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Posted 5 years ago

“Haircuts are special”

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Posted 5 years ago

“Received the item within 4 days. Item was very well packaged.”

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Posted 5 years ago

“The products are great but it is not ecologically friendly to keep sending out free sample products which people don't require. I now have 4 hair brushes and a make up brush that I don't need and don't have an easy way of disposing of them.”

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Posted 5 years ago

“I ordered this product and instead of being sent to my home address as I had ordered it was sent to a local shop for collection which has been an inconvenience to collect! When I contacted regarding this I got no response.”

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Posted 5 years ago

Dear Valued Customer, Thank you for your comments and I am very sorry for any inconvenience caused. I have checked all incoming emails and I cannot find anything by your email address. We take all feedback on board so I will be sure to pass this onto DHL who delivered your order on that day. If there is anything else I can help with, please do not hesitate to contact us at: info@mascolo.co.uk Kind regards, Customer Services

Posted 5 years ago

“The products I use are excellent. Delivery is very prompt and service good”

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Posted 5 years ago

“Have ordered from toni&guy before always reliable, very happy as they always have the product I need, excellent.”

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Posted 5 years ago

“Have a great range of products and delivery is very fast”

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Posted 5 years ago

“Very happy with service prompt delivery”

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Posted 5 years ago

“Excellent product, easy ordering system and fast delivery service. What's to dislike?”

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Posted 5 years ago

“Good prices and quick service”

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Posted 5 years ago

TONI&GUY is rated 4.5 based on 1,913 reviews