“I recently got my haircut done by Sahil, and I couldn’t be happier with the result! He really took the time to understand what I wanted and suggested a style that suited my face shape perfectly. The attention to detail was amazing — from the precision of the cut to the way he styled my hair at the end. He’s friendly, professional, and clearly knows his craft. The overall experience was super relaxing, and I left the salon feeling confident and fresh. Definitely recommend Sahil if you’re looking for someone who listens, advises, and delivers great results.”
“I had the worst experience of my life I requested them to do nanoplastia and the staff said they have something called botoliss they said it’s special treatment in tony and guy I specifically asked them it’s not Botox and they confirmed it they are a big firm m sure they have good audio and video camera set they fooled me did Botox charged more than nanoplastia it’s disgusting have tried chat support no response it is disrespectful and terrible reach out to me if u really care about the brand or I am going to do what I possibly can”
“I visited bluewater today and Yasmin coloured my hair. I'm so happy with the result and my hair feels super soft soft. Yasmin was so understanding and recommended lots of tips on how to look after my fine hair. Thank you Yasmin, a great colourist. X”
“Extremely unprofessional experience at Toni & Guy, 1 Sobha Mall, Church Street, Bangalore. They have a misleading board outside stating ‘Global + Highlights for ₹4,999.’ I was skeptical, so I went inside to confirm, only to be told that the cost depends on hair length and would actually be around ₹7–8k without bleach.
Still, I booked an appointment and even left work early. They asked me to come at 7 pm, and when I said I could only make it by 7:30, they agreed. But on arrival, no one was available. I waited for nearly 30 minutes, and when I asked again, they said they would do it after a patch test. After all that waiting, I was told the price would be ₹14k + GST — far beyond the ₹4,999 advertised. When I questioned this, they claimed the offer was only for shoulder-length hair (mine is around an inch below) and then brushed it off by saying the board was ‘put up by mistake.’
This was a complete waste of time and energy. Highly unprofessional and misleading. I strongly advise against trusting this outlet, especially the Church Street branch.”
“My daughter had gone for a hair cut but as her hair was frizzy, the hair stylist suggested for a botox. But we were hesitant as we wanted a natural look. Chandru, our hair stylist did an amazing job by providing us what we wanted. He made my daughter happy by giving her the look that she expected.Thank you Chandru, you have a talent. He deserves an appreciation.”
“I went to Tony &guy phase 6 DHA Lahore branch . It is my birthday today . Shahzaib is the style director there , I have been taking my hair services from him
From over a year now . I had an awful experience with him, after application of colour on my hair he disappeared and handed over the wash and emulsify thing to a young girl . End result was that my hair colour and texture got spoiled. He never bothered to justify and was extremely rude and instead of the fact that I booked an appointment with him he focused on the clients who give him tips . I paid for the services which is always a generous amount. This guy should be checking otherwise it will destroy the business of your salon”
“I recently had the pleasure of being serviced by Aurangzaib, your junior stylist at the DHA Y-Block branch, and I was thoroughly impressed! His blow-dry and haircut skills are exceptional. He did a fantastic job, and I'd definitely love to book him again for future appointments.”
“I went to Toni & Guy in Canary Wharf with three friends before a wedding, and I left extremely disappointed. At first, things seemed fine we were welcomed, had quick shampoos, and were even offered a massage. But when it came to the blow-dry, I asked for wavy, curly hair. The stylist showed me two options, and I chose the curlier one. Instead of giving me the style I wanted, she straightened my hair first, pulling so hard it was actually painful.
The worst part was that within just one hour of leaving the salon, my hair was completely straight again and the same happened to all of my friends. We had each paid £60, expecting a professional blow-dry that would last, especially for such an important occasion. It was a complete letdown and absolutely not worth the money.”
“AMEI IS VERY GOOD AT TONY AND GUY NEW FRIENDS COLONY
VERY HARDWORKING PERSON
EXCELLENT IN NAIL ART AND MENI PEDICURES
RAJA AND HIMANSHU ALSO EXCELLENT AT NFC BRANCH
I HIGHLY RECOMMEND TONY N GUY NFC DUE TO THESE STAFF MEMBERS. THANKS”
“Harish cheated me of 1000s of rupees .no effect of his treatment on my hair .
I wasted half my salary to get zero results
He is fraud and corrupt person. Managers arrogant rude and dismissive .”
“I went for a Botox treatment and clearly asked to have my hair trimmed only to waist length. Unfortunately, it was cut much shorter, over 10 cm was taken off. The straightening process also felt very rough and uncomfortable.
A week earlier, I had come in for an eyebrow trimming. At that time, I was told the cost would be 8.4k, but on my next visit, I was charged 12k, with the explanation that the offer had ended. It was surprising that the price changed within just a few days.”
“I began my training at Toni & Guy Stockholm in 2022 with high hopes, but my experience was incredibly disappointing. I was promised the opportunity to grow and develop as a hairstylist, but instead, I was mostly used as an assistant without receiving the proper training or support I had been told I would get. The work environment was discouraging, and I rarely received feedback — making it nearly impossible to improve or stay motivated.
After two and a half years of dedication, I made the difficult decision to leave because it was clear I wasn’t progressing. Just two months later, the salon shut down due to financial issues — confirming what I had already sensed: they had no real intention of investing in my future. Looking back, I believe they knew the salon was closing long before it happened, but they kept that information from me to continue using my labor. They didn’t give me a chance to plan ahead or seek other opportunities. That silence was not only unfair — it was deeply disrespectful.
Even after I left, I contacted the Toni & Guy head office in the UK to share what happened and express my concerns. They completely ignored my message. No response. No acknowledgment. That silence spoke volumes — it showed me once again how little the company values its trainees and staff. It made me feel like I was completely disposable.
Now, after giving years of my time and energy, I’m left in a difficult position: I didn’t receive the education I was promised and still lack the qualifications I need to fully pursue a hairstyling career. I’m deeply disappointed, but I’m also determined to speak up so that others don’t go through the same thing.
To anyone considering starting their education at Toni & Guy: please think twice. Be cautious. Ask detailed questions during your interview — about training structure, feedback, support, and long-term opportunities. Don’t be fooled by their polished image or charming marketing promises. What sounds appealing at first can turn out to be something very different behind the scenes.
I hope future trainees are treated with the honesty, guidance, and respect that I never received — and that Toni & Guy takes real responsibility for how it treats the people who invest their time and dreams into this brand.”
“Had a great experience at Toni & Guy! The haircut turned out just how I wanted. Special thanks to Shivani di for her kind assistance throughout the process — she was really helpful, polite, and made sure everything went smoothly. Her support truly added to the comfort of the whole experience.”
