“Relocating from NYC area, I went to Toni & Guy Gilbert for cuts on a few occasions and then last autumn (2023) a Keritan treatment (because they do not do Brazilian, etc.) and hair was shiny, thick, etc. Then in June 2024 went for a $350 Keritan treatment - although stylist said they were using "newer" version went ahead and allowed her to apply - My hair color was completely stripped andeven drier than when I went in and for weeks later, my hair was falling out - although complained and stylist volunteered that yes the treatment stripped my hair colour and Toni and Guy offered a moisturising treatment... but not my $350 back for stripping my hair colour and loss of hair - would never, never let these people touch my hair again....”
“Well let's just say I didn't make it easy for Chalay when I told him I wanted to go from RED to BLONDE, but he took on the challenge and in 2 sessions absolutely nailed it.
He focused on doing it slowly and carefully to look after my hair and keep it in the best condition.
All the staff at Toni & Guy are highly professional and very personable.
I highly recommend them, and a HUGE thank you to Chalay #legend.
Ness Abernethy”
“Services are mind blowing…I always get my hair done by DUA and she is simply amazing in her work as well as she is the sweetest also the staff is so sweet”
“Tony and Guy, Guildford high street:
Ive been using tony and guy for 5 years now, this is my first time leaving a review for it. I went yesterday morning and had Lottie as my stylist - who i had never had before. Lottie was absolutely amazing, and achieved exactly what i wanted and asked for, she did an unbelievably stunning job with my hair, i would recommend her to anyone!”
“Best place for hairstyling. We appreciate top stylist S.K @ phoenix mall branch for his suggestions in hair care, professional & beautiful tremenderous customer service.
Thank you”
“They cut off my hair with no desire to rectify the problem. I had to fight them and threaten to post on social media before they accepted that they are wrong!!!!!!!!!!!!!!!!!!!!!
They will not cover the cost to fix my hair in the form of hair extensions. This is the first review I have posted and I will continue until they cover the actual cost to fix my hair. Not 300 pounds only. This is unacceptable. I had an appointment for a balyage for two weeks after the cut - how was he going to balyage this? Its a disgrace I am a mixed race woman our hair takes years to grow, I had the longest hair of all my friends who are mixed - this will take 9-10 years to rectify, and I've got health problems enough that affect my hair growth you can't just cut peoples hair off like this. And then take no responsibility for 6 weeks. You've offered 300 pounds, and said you cannot negotiate so I was forced and bullied to take compensation that you devised the amount yourselves - when the quotes I obtained at the cheapest were 650 pounds and the highest came in at 950. So at this point I am at a minimal monetary loss of 350 pounds at least. Not to mention the mental impact of having my hair theived from me in that manner. My boyfriend just left me and that hair cut was suppossed to be a new start for me. I had an interview the very next day and they were just looking at me on Teams like I am a mad woman, BECAUSE OF TONI&GUY! I bet the boy who cut it still skips about the salon no bother not a care in the world, when he's just chopped off an ill womans hair that's going to take years to grow back and mentally you've added stress to my plate a hair appoinment should never end like this.”
“I got hair cut from Saba Pervaiz in Tony and Guy Amazon Mall. Excellent service given by her. She treated me with great care and understood what I wanted. Delivering exactly the hair cut I needed!”
“I visited tony & guy sitra with my mother , sister and aunt and thoroughly enjoyed my haircuts. Special mentions to hair stylists Samanth on his wonderful work and procedures. Totally a 5/5 work! I did love the work from hair stylist Vignesh but may a bit more standardised procedures ( using adequate thermal sprays ) would have helped a bit more. So 4/5 for his work. But will visit more for my future haircuts”
“I am merely writing this review to voice my personal opinion. I bought the Toni and guy slimline straightner from Clicks. What a dissapointment. It was a steal for R399.99 but for me money wasted. The plates are so akwardly shaped. For me it is impossible to make a curl with that squared design. I usually love Toni and guy products but they really missed with this one. The only thing this useless design is good for is getting burned all over because its just not user friendly. If i could I would seriously take this monstrosity back and rather buy one of the house brand straightners at Clicks. 😢”
“I was very apprehensive about going to a new salon when I shifted to Thane. I visited Tony and Guy at Thane after seeing review. I have done by hair colour and hair styling from there ever since a year now. Special mention to Mr RAUF, he is excellent at his work. He patiently understands your concerns and explains all the aspects and does a wonderful job as a hairstylist. I had issue with thinning of hair, he advised me the hair treatment, shampoo and conditioner. Post following up with him, I have had excellent results. I now have much better quality of hair than before and I could do a new hairstyle and global hair colour because of him. He is a magician I would say, I am highly impressed as the hair style and colour suits me so much and have got lots of compliments from family and friends
Thank you very much RAUF You are the Best !!!”
“Service at Tony and guy at Marina mall Chennai is pathetic. Took 12000 rs package for haircut and hair color. The second time I went for haircut, the staff are going out and nobody is ready to do the hair cut as I presented the membership . This is pure cheating . Worst service .”
“Myself Ria, I have gone through several products earlier but none of them gave such results like Toni & Guy. The service that I availed with Yogita was too good, She's so kind to her Customers and treat them with proper care.
My Hair growth was certainly good nowadays, I would definitely suggest T&G - Bypass Branch (Near KFC) Madurai to my fellow colleagues and friends”
