TONI & GUY Reviews

Name: TONI & GUY
Rating: 3.39

3.4 Rating 103 Reviews

59 %

of reviewers recommend TONI & GUY

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3.4

Based on 103 reviews

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Delivery Methods	Courier
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Communication Channels	Email, Telephone

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TONI & GUY 1 star review on 10th March 2026

Saikat De

TONI & GUY 1 star review on 14th September 2025

Margherita Carillo

TONI & GUY 4 star review on 18th April 2025

Pooja Singh

TONI & GUY 5 star review on 27th August 2024

Ness Abernethy - Entertainer, Singer, Vocal Coach

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Extremely overpriced and poor service. They're not transparent about their prices upfront, if I knew it would be that expensive, I would certainly chosen another salon. I was charged almost 300 euros for a simple haircut and some highlights. The haircut wasn't very nicely done, with curls were uneven and the hair still looked pretty flat after the blow dry. I used to pay less than 100 euros for the same thing in another salon and my hair would still look nicer than this.”

Helpful Report

Posted 3 hours ago

“I am writing to express my dissatisfaction with the service I received during my recent hair color appointment. I requested Wella Zero Ammonia in dark natural brown; however, during the application, my eyes began to burn. This leads me to believe that the correct product may not have been used. Furthermore, I found the staff to be unskilled. Hair color was smeared onto my skin during the process. Although I pointed this out to the stylist, I was told it would be removed later, but the final result was unacceptable. Due to this experience, I will not be returning to your salon and cannot recommend your services to others.”

Helpful Report

Posted 4 days ago

“I would give them less than 1 star if I could. I visited the Croydon Salon of Toni & Guy and saw Lauren apparently she is a Senior Stylist but you would not know it by the way that she has cut my hair. I had long beautiful hair below my waist and she hacked away at it even though I made it very clear during the consultation that I wanted to keep the length and the longest layer to my waist. When I complained to Toni & Guy by email they refused to help me and did not give me a refund or anY vouchers which is totally unfair. PLEASE PLEASE PLEASE DO NOT WASTE YOUR TIME AND MONEY AT THIS AWFUL AND OVERPRICED SALON. THERE ARE PLENTY OF OTHER GOOD AND CHEAPER HAIR SALONS. I DO NOT WANT WHAT HAPPENED TO ME TO HAPPEN TO YOU.”

Helpful Report

Posted 3 weeks ago

“The service was really great.. Imran did a good job. Happy with the service.”

Helpful Report

Posted 1 month ago

“MAKEUP ARTIST SNEHA-KOCHADAI,MADURAI Booked tony and guy Kochadai Madurai branch for my wedding .makeup artist Sneha was very helpful and I had no idea about make up but politely she explained me in detail which suits me and did accordingly on the way I want it.very nice service ,products she used was good ,overall experience was too good .very much satisfied ,thank you for making my big day more beautiful👌”

Helpful Report

Posted 1 month ago

“Terrific haircut with Yona in Gandhinagar Chennai. May be my best cut ever!”

Helpful Report

Posted 1 month ago

“Very calm and peaceful environment and great service.”

Helpful Report

Posted 1 month ago

“Had a great experience with Yusuf in Tuticorin,TamilNadu”

Helpful Report

Posted 2 months ago

“Had Great Experience with their hairstylist Naila, in Gulberg Green.”

Helpful Report

Posted 2 months ago

“Toni and Guy at Canterbury : stylist Georgia. After being critically ill my hair has been falling out and I have lost roughly 50 percent. Prior to my visit to the salon I phoned and spoke to Georgia who was very reassuring . In the salon she made me feel very relaxed and she discussed her ideas for my style. The result is amazing , I now have a short bob which miraculously makes my remaking hair look thicker and in better condition . I can’t praise Georgia .. and the whole team at Canterbury enough . Gill… customer for 20 years .”

TONI & GUY 5 star review on 8th January 2026

Helpful Report

Posted 2 months ago

“Went to toni and guy in vr mall, Whitefield for crown touchup. Within 10 days the color vanished and hair looks so frizzy and front part of hair was never covered. The design color dresser did a very worst job and ahe was rude while doing the service alao”

Helpful Report

Posted 2 months ago

“Although I had booked for services, I had to wait 45 minutes for my services. Very unprofessional, not going there again! No respect for customer service, with the staff telling me go and do shopping,that so frustrating when I came for service at Toni & Guy, why should I go for shopping. Disappointed with the service.”

Helpful Report

Posted 2 months ago

“Such Worst They just want money Front office person will ask if you want 650 Rs person or 1060 Rs person, if we ask is the person experience and would understand our face and head and do a hair cut as per it immediately the front office says then you can take 1060 Rs person. Then I Too the 1060 Person to cut my hair he was very lethargic uninterested in cutting and atleast as I feared they F...up majorly what I said is different what did is straight opposite . Further they are pushing customer to put this color that color if we say we don't need now then they will immediately hair cutting very Lethargically. So people be aware ,my Advise to owner is please make the rules on the rates for Hair Cut very strictly and recruit good Hairdressers .keep the house in order no care in your Saloon very worst”

Helpful Report

Posted 2 months ago

“Threading done was bad,, totally disappointed with ur service”

Helpful Report

Posted 2 months ago

“This reply is misleading and shifts responsibility away from the service provided. I purchased the recommended after-care products from the official brand’s website, not from an unauthorised source. Claiming that online purchase alone can completely reverse Nanoplastia results within 10–15 days is factually incorrect and not supported by professional hair-care standards. Under consumer protection laws, the responsibility for service quality lies with the service provider. After-care cannot be used as a blanket excuse to justify an ineffective treatment. ₹10,000 was paid for a professional service, and the results did not match what was promised. My review reflects my genuine experience and is shared to protect other consumers.”

Helpful Report

Posted 2 months ago

“I had my gel nails with Jasmine. My Daughter in Berkshire does them when I’m there, but as she is so busy I booked jasmine at Tony and Guys. I am so pleased, they look amazing and she was so lovely, so nice to talk to. Lovely personality.”

Helpful Report

Posted 2 months ago

“The worst haircut I’ve ever had.”

Helpful Report

Posted 3 months ago

“The best haircut I’ve ever had was by a stylist named Kiran sheikh, a true magician with scissors. She took the time to listen to what I wanted and then worked her magic, blending precision and artistry in a way I hadn’t seen before. I went in with a vague idea of a change, and she transformed my hair into a sleek, modern cut that highlighted my face shape and texture. Her attention to detail was unmatched—she paid attention to every strand, making sure it was perfectly in place. Kiran’s calm demeanor and her ability to make you feel comfortable made the experience not only enjoyable but memorable. It wasn’t just a haircut; it was an experience. Since then, I’ve been going to her for all my cuts, and she never disappoints. She explained that layers work wonders for fine hair, giving it both depth and body without making it too heavy.”

Helpful Report

Posted 3 months ago

“I recently got my haircut done by Sahil, and I couldn’t be happier with the result! He really took the time to understand what I wanted and suggested a style that suited my face shape perfectly. The attention to detail was amazing — from the precision of the cut to the way he styled my hair at the end. He’s friendly, professional, and clearly knows his craft. The overall experience was super relaxing, and I left the salon feeling confident and fresh. Definitely recommend Sahil if you’re looking for someone who listens, advises, and delivers great results.”

Helpful Report

Posted 5 months ago

“I had the worst experience of my life I requested them to do nanoplastia and the staff said they have something called botoliss they said it’s special treatment in tony and guy I specifically asked them it’s not Botox and they confirmed it they are a big firm m sure they have good audio and video camera set they fooled me did Botox charged more than nanoplastia it’s disgusting have tried chat support no response it is disrespectful and terrible reach out to me if u really care about the brand or I am going to do what I possibly can”

Helpful Report

Posted 5 months ago

TONI & GUY is rated 3.4 based on 103 reviews