“I made a purchase for Virgin Broadband
I made a purchase for Virgin Broadband
It said on the website
Flash offer ! Get £125 bill credit with M350 Fibre Broadband and phone.
£250 Cashback
I was awarded only £120 cashback. I complained loads of time but they would not give it. They said you have to provide a dated screenshot of the offer.
Who takes a screenshot with a date on it.
They are ripping off people and misleading them. Even £120 is still confirmed but not payable. I think someone needs to look at these people and check what they are doing because I am sure I am not the only one. So people if it is to be true take a dated screenshot don't just trust these liars.
I spent loads of time writing to them but they would not give me my money back. One of their customer services called John was even rude. He did not care. How can he work in customer care?”
“Waste of time!
Switched energy suppliers, however i did not receive the £120 cash back even though i followed the correct procedure.
Spoke to customer services and i was told they cant always gurantee cashback... very misleading”
“Top Cash Back doesn't pay out cash and then blames the merchant. I contacted the merchant and they said don't use top cash back. They said it was a scam and didn't know what i was talking about. Top Cash Back will also void your purchase if you use a promo code or online code for online savings purchase”
“Be very careful with this site. Topcashback offer payouts through several means BUT most are vouchers or other payments through third parties. I took a payout with a Boots giftcard and while the card arrived there was NO money on it. Topcashback refused liability hiding behind the fact that the card was supplied by a third party (I did not know this and there is NOTHING on their website to say that this is the case). After weeks of argument and my threatening legal action Topcashback finally made an "ex gratia" refund to me but they REFUSE liability for ALL payout methods handled through third parties so the ONLY safe way to get payout is by BACS.
Be WARNED - this company is fraudulent.”
