“M and S E gift card was refused at shop as not redeemable due to nil balance. (It was for £35.) Suppoert ticket system seemed not to work and email remained unanswered,”
“It’s so polite to call them scammers. They are broad day light THIEVES. I lost my savings of Euro 67280. All my attempts to get a refund came to nothing. One of their agents called Jonah is the super thief. My luck changed when i was introduced to BROADOAK-CAPITAL .COM and was able to get my money back.”
“Fake Offers and Lies
I connected my princess Cruise purchase through this site because of a 3.15% CashBack offer. I checked back several times over the next 10 days, but my purchase never showed up as being tracked, and I rechecked that the offer was still in place each time I checked. Attempting to file a missing Cashback claim, I was informed I needed to file a customer support ticket for this vendor instead. The customer support person decided the best way to handle my situation was to deny any Cashback offer existed, and that none had existed since 2021 - oh, but a new offer just started today in case you check for the offer again ...”
“I placed an order with topcashback back in November for £20 per month for 12 months with now TV broadband and they promoted a cashback of £76.50, the order for broadband went through the notification appeared on topcashback showing the £76.50 cashback so had to wait, chased a couple of times with topcashback when I would be entitled to this cashback above and I waited 183 days then had notification from topcashback that the offer had been declined without any reasoning apart of a load of lies from the advisor, so spoke to topcashback they stated they never was given any reason by Nowtv why they declined so spoke to nowtv the advisor stated they don't have any dept that deals with topcashback so I am classing this as fraud and misleading advertising and promoting a cashback really they knew I was never going to get, so being lied to by topcashback and also Nowtv, I was advised to speak to CISCA in the morning to make a formal complaint which I am going to also I am going to contact the Rip off Britain programme as well and the news papers to get these two companies investigated as I would not be the only person who has been scammed by these two companies so anyone thinking of joining NOWTV don't they make promises that they don't keep and what makes me laugh is both companies have told me to contact the other company so round and round with no resolution to this matter and I have asked topcashback for a deadlock letter not waiting another 8 weeks to be fobbed off again diabolical both companies don't use these as they will scam you as well with false promises they will never keep”
“Made >~2000 eligible purchases, after few days of purchase showing in my account, login is not working, created multiple tickets, tried several times to reset password, account is not working. Tried email support as well, everytime i receive same response, that they are sending my request to another member, so i need to wait few days to get a reply.
I hope i get contacted by someone in authority to resolve my issue. Until then this review means no one has contacted.”
“No good. No cashback. Also topcashback reiew system is rigged. They will only let you post positive reviews and will never let you share about anything bad... which says it all really about this site!”
“I made a purchase for Virgin Broadband
I made a purchase for Virgin Broadband
It said on the website
Flash offer ! Get £125 bill credit with M350 Fibre Broadband and phone.
£250 Cashback
I was awarded only £120 cashback. I complained loads of time but they would not give it. They said you have to provide a dated screenshot of the offer.
Who takes a screenshot with a date on it.
They are ripping off people and misleading them. Even £120 is still confirmed but not payable. I think someone needs to look at these people and check what they are doing because I am sure I am not the only one. So people if it is to be true take a dated screenshot don't just trust these liars.
I spent loads of time writing to them but they would not give me my money back. One of their customer services called John was even rude. He did not care. How can he work in customer care?”
“Waste of time!
Switched energy suppliers, however i did not receive the £120 cash back even though i followed the correct procedure.
Spoke to customer services and i was told they cant always gurantee cashback... very misleading”
“Top Cash Back doesn't pay out cash and then blames the merchant. I contacted the merchant and they said don't use top cash back. They said it was a scam and didn't know what i was talking about. Top Cash Back will also void your purchase if you use a promo code or online code for online savings purchase”
“Be very careful with this site. Topcashback offer payouts through several means BUT most are vouchers or other payments through third parties. I took a payout with a Boots giftcard and while the card arrived there was NO money on it. Topcashback refused liability hiding behind the fact that the card was supplied by a third party (I did not know this and there is NOTHING on their website to say that this is the case). After weeks of argument and my threatening legal action Topcashback finally made an "ex gratia" refund to me but they REFUSE liability for ALL payout methods handled through third parties so the ONLY safe way to get payout is by BACS.
Be WARNED - this company is fraudulent.”
