Topman Reviews

3.2 Rating 79 Reviews
56 %
of reviewers recommend Topman
3.2
Based on 79 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 28%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Over A Week
Read Topman Reviews

About Topman:

Topman has earned its sartorial stripes with an unswerving, energetic approach to producing truly exciting high-street mens fashion. Driving trends forward whilst shifting the way men approach shopping, the brands attitude to creating brilliant, affordable and authoritative menswear is second to none.

Visit Website

Phone:

0844 984 0265

Email:

feedback@topman.com

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Topman 1 star review on 28th August 2021
Haifa
Topman 1 star review on 28th August 2021
Haifa
Topman 1 star review on 28th August 2021
Haifa
Topman 1 star review on 28th August 2021
Haifa
Topman 1 star review on 20th July 2020
Anonymous
Topman 1 star review on 21st June 2020
Mark
Topman 1 star review on 21st June 2020
Mark
Anonymous
Anonymous  // 01/01/2019
Tried to order 3 different items, wouldn't let me select express delivery at checkout so I called up and they said all 3 items were out-of-stock and were set to be discontinued, despite having sizes available on the site. No intentions of shopping online there again.
Helpful Report
Posted 6 years ago
Poor product quality, I have spent £75 for the new shoes, aparently the same shoes broke within less than a year. When tried reporting and asking for an exchange, Topman refused to help. I've since then made at least 10-15 different complaints/sent emails to Topman and the problem is not resolved. I am waiting for 3-4 months for them to give me some clarity and resolve. Potential customers, BE AWARE, Topman will probbay refuse to refund you or exchange faulty products, this happened to me, you better go and shop elsewhere. Topman and their owner are dodgy and I'l never agan walk in their store. DODGY, UNRELIABLE AND UNPROFESSIONAL BUSINESS.
Helpful Report
Posted 5 years ago
Terrible Experience with online Store. Not a reasonable company to deal with. Incapable of admitting to their shortcomings and mistakes, or rectifying them in any way. Clothing was not the quality I expected either. Never again.
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Posted 5 years ago
Getting through customer service on the phone is almost impossible!
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Posted 6 years ago
Online order - they refused to rectify the situation and took no accountability. Ordered a pair of suede shoes that deteriorated rapidly (looked like they had been put through a blender after 2 weeks of office wear). I understand some products are just poorly created but the fact that the company refused to do anything about this was unbelievable. Stay away from Topman if you're purchasing anything that you may end up wanting to return for any reason.
Helpful Report
Posted 7 years ago
Topman is rated 3.2 based on 79 reviews