Totem Store Reviews

Name: Totem Store
Address: International House, 24 Holborn Viaduct,, London
Rating: 4.87

4.9 Rating 152 Reviews

97 %

of reviewers recommend Totem Store

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reviews@totem.store

Location:

International House, 24 Holborn Viaduct,
London
EC1A 2BN

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Totem Store 5 star review on 13th June 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Totem store is probably the best shop I’ve ever bought from. I made a purchase and it did not arrive when expected. Niz immediately sent a replacement and was very gracious and sent out a third replacement when it turned out that I had mistyped the postcode and caused the error! Would 100% recommend as not only do they stock fantastic items their customer service is the best I’ve ever experienced.”

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Posted 2 years ago

“I ordered the Engineered Garments Green Knit Cardigan online on 8/26 and received it on 8/30. Shipping was fast and the product was well packaged. Could not have been happier!”

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Posted 1 year ago

“I ordered 3 items and on the day they were shipped (so no changes possible) I got an automatic notification that 1 item was cancelled. I e-mailed to follow up but never received a reply. I was re-funded the money straight away - but I really did need the item so I would have preferred to wait till it was back in stock or to receive a replacement. I also can't order again separately because then I'd have to pay lots for shipping just 1 item. The two items I did receive are great quality though and the purchasing process was easy and pleasant. It looks like a nice company. Just disappointed with the lack of communication.”

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Posted 2 years ago

“I bought a baby product from them. However, the quality is so poor. I tried to return the item, but their website does not work. I think they swindled me. Please be careful. ”

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Posted 2 years ago

“Beautiful product and super quick delivery :)”

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Posted 2 years ago

“I bought 4 very nice bamboo storage containers with cork lids at an excellent sale price - great value and good to know you believe in sustainable materials! Michele”

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Posted 2 years ago

“Very good service and communication. Tea infuser drink bottle just great for hot or cold tea or any other drink. Great seller and service.”

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Posted 2 years ago

“Top quality products, great prices and excellent service :)”

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Posted 2 years ago

“Such a better option than the tatty rubbish being sold elsewhere. Nice products and good delivery service etc. We'll be back.”

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Posted 2 years ago

“Very pleased with service, and quality of goods purchased for my grandchild's birthday.”

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Posted 2 years ago

“nice item- soft toy. Prompt service thank you.”

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Posted 2 years ago

“Good experience”

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Posted 2 years ago

“Excellent products and super fast delivery. This is my second order as I have been so impressed with the items. Thank you.”

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Posted 2 years ago

“Fast delivery , lovely product at the very best price !!”

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Posted 2 years ago

“All good, love my new bottle”

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Posted 2 years ago

“Delivery was very rapid - all as advertised, very pleased. Thank you!”

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Posted 2 years ago

“Good service; item ordered arrived promptly and pleased with item itself.”

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Posted 2 years ago

“Absolutely wonderful service. They sorted out a problem for me over the Easter weekend. Prompt and courteous replies to emails. My daughter-in-law is also thrilled with the baby products. High quality and great service. Thank you Niz.”

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Posted 2 years ago

“All was fine”

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Posted 2 years ago

“Fast delivery and excellent sale price for my item!”

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Posted 2 years ago

“Made order in error - tried to cancel 5 minutes later but no contact until item arrived - Still no response and now have to work out how to rerun item”

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Posted 2 years ago

Totem Store is rated 4.9 based on 152 reviews