Trapstar London Reviews

1.4 Rating 122 Reviews

10 %

of reviewers recommend Trapstar London

Company Reviews

Questions

Metrics

1.4

Based on 122 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 21%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.4 out of 5

Popular Questions:

Delivery

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Customer Service

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How quickly does Trapstar London resolve customer queries?

Helpful Report

(1 month ago)

Greater than 80% of reviewers feedback is Trapstar London takes over a week to resolve customer queries.

Helpful Report

(1 month ago)

55.56%

Industry Average

“ No stars should be given- customer service does not exist- paid for an item over 3 weeks ago - still waiting for it - have emailed numerous times to see what is going on absolutely no response - disgusting! Will never order from here again!!! ”

- Anonymous

“ no communication- no email confirmation of order, paid for item, sent 3 emails, numerous online chats and not one response!!!- DODGEY DO NOT ORDER!!!!!!! FRAUDULENT COMPANY AND TRADING STANDARDS NOTIFIED! do not let you kids buy from this place absolutely shocking and disgusting service - if I could give zero stars I would- also looking at other reviews clearly quality diabolical aswell ”

- Anonymous

“ When you call the telephone number for both the Birmingham and London branch it says they are not in service. ”

- Anonymous

Trapstar London Reviews

Customer Service - Average