Travall Reviews

Name: Travall
Address: Travall, Gosforth Road, Derby, Derby
Rating: 3.07

3.1 Rating 90 Reviews

34 %

of reviewers recommend Travall

3.1

Based on 90 reviews

Customer Service
Communication Channels	Email

Visit Website

Phone:

01332 292333

Email:

info@travall.co.uk

Location:

Travall, Gosforth Road, Derby
Derby
DE24 8HU

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Travall - makers of quality dog guards / dividers to fit various models of car. Quality materials and perfect design to fit your car. Not the cheapest on the market but when you compare the quality it’s easy to see what you are getting for your money. Well worth that but extra. As with most products the instructions are not the best (pictures only) BUT there is an online easy to follow tutorial which shows every step of construction. Would recommend this company without any reservation”

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Posted 2 years ago

“Disgraceful lack of service. Tried to order rubber car mats for specific vehicle in January. Assured by emails from the company that the items would be in stock mid February. I registered for receipt of stock notification, heard nothing by end of February. Rang company who told me they were in stock, check and confirmed on their website and ordered/paid immediately. Nothing further heard for 8 days, emailed them again to be told they would not be available for 6 weeks. Do not waste your time or money on these amateur chancers.”

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Posted 5 years ago

“Mats didn't fit even though I emailed to confirm they would before ordering. Travall blamed my car for not having standard fittings which is not true. Their mats weren't even the same shape so I must have none standard footwells. Waste of time, don't recommend.”

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Posted 5 years ago

“We ordered the correct make/model/year, they sent the wrong year and then said our year wasn’t available. Would not pay for return shipping, despite their website advertising a year they don’t sell. No 800 number, and rude service.”

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Posted 5 years ago

“Bought Travall Dog Guard and rubber mats, for interior and luggage area for a VW Passat Estate. Quality and design excellent, very pleased with the ordering process and speed of delivery. No problem giving my experience a Five Star Rating.”

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Posted 6 years ago

“Badly made product - does not fit. They refused to accept return. Had to file chargeback.”

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Posted 6 years ago

“Wrong product - appalling customer service. Ripoff.”

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Posted 6 years ago

“Dog guard and boot devider arrived very quickly but upon installing it we found it doesn't fit correctly, we had a 4inch gap between the rear seats and Dog guard. After numerous calls to customer services we where told to recline the rear seats. Upon doing this is iam left with a 6inch gap between the rear seat and back of my children's car seats. Back in touch with customer service who say I can return it at my expense but if it has been opened I will not receive a full refund. Shocking!!”

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Posted 6 years ago

“Needed a bootliner for my RAV4. Found Travall web site very intuitive. Order process helped me to identify the exact model where other retailers' sites and descriptions were a bit vague on model fit. My order was delivered the next day, is now in the vehicle and is an absolutely perfect fit. The liner is exceptionally good quallity - heavy and durable. Full marks to Travall for a great product and cracking service!”

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Posted 7 years ago

“Product is not too bad but customer service is awful. I ordered some mats for my car on travall.ca website and they shipped left hand traffic mats to Canada from the UK. It obviously doesn't fit my Canadian right hand traffic car. They are refusing any kind of responsibility to find a friendly arrangement. Terrible service. I now have UK mats unusable anywhere in North America”

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Posted 8 years ago

“Fast delivery. Good service.”

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Posted 10 years ago

“Already have a Trav All guard for a Chevrolet Captiva.Interesting to see your solution to a different problem.Whilst it works very well in the Captiva and I am able to leave the guard in place permanently and to also use the luggage cover this is not possible in the 3008 and the guard has to be put in as needed.As this is quick and easy it doesn`t present a problem though closing the seats back in position is not as easy and raises questions as to if they will ultimately be loosened.Noi doubt time will tell”

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Posted 10 years ago

“Items received very promptly and very good quality.”

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Posted 10 years ago

“A fantastic service. Website easy to use and delivery on time. Our car details have been saved for our next purchase. We will definitely use them again.”

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Posted 10 years ago

“I wanted a boot mat for my Mercedes E Class estate. A decent heavy rubber one, not one of the lightweight plastic ones. On my first visit to the Travall site, the item was not in stock but I was invited to complete an email alert to advise me when it arrived. I waited about two weeks and my reply duly came. The email had a link which took me directly to the purchase page of the correct boot mat - no further searching required - very slick. A few clicks later and my order was placed - this was a Wednesday afternoon. Order confirmation and item tracking emails followed within minutes. I checked the tracking with the carrier - UPS - and was promised delivery on the Friday. Now I live in Northern Ireland and delivery is not normally that quick, so I doubted the information, however, true to their word the boot mat was delivered at 2.30pm on the Friday - 48 hours after placing my order. I am surprised and delighted with the whole Travall experience. To add a huge bonus, the mat fits my car perfectly and is exactly as described on the Travall site. I am a completely satisfied customer. Thank you Travall.”

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Posted 10 years ago

“Excellent service well done”

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Posted 10 years ago

“Just ordered a dog guard and boot mat liner for my evoque, came next day excellent service. Both fitted perfectly good quality products very pleased. Great to see a company producing quality products and service. Well done travall keep up the good work. A very pleased customer. Thanks Guy”

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Posted 10 years ago

“Simply perfect, super fast delivery & boot mat is a perfect fit.”

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Posted 10 years ago

“Absolutely fantastic product! Fits perfectly and is well worth its price tag, fast shipping and really easy to put together, already recommending them to my friends :)”

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Posted 10 years ago

“We purchased a dog guard for a new Ford Kuga & it is an excellent product.”

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Posted 10 years ago

Travall is rated 3.1 based on 90 reviews