“Faraz Ali Is the best 😍. He booked us through the phone and added a request for hotel upgrade as it is for our anniversary and followed up later to make sure all is good and confirmation was sent and everything.”
“Lisa was very helpful when I needed to redeem a credit from a previously cancelled flight (cancellation on my part). Will use Travelup in the future :)”
“The customer service centre was very busy, but once I was connected both the admin and baggage teams were very helpful. Junaid was very professional and polite, he clearly explained the options and gave great service throughout by keeping on the call and sending me information by email. Well done Junaid, thank you!”
“Lisa Jane very helpful, stayed on the line whilst I made payment for my suitcase, still waiting for confirmation of payment and adjustment to my ticket .”
“Kyle Roberts is an excellent asset for the company. Really polite, very helpful and genuinely going out of his way to provide an excellent customer service. Scores 10/10🙂”
“Tahir sajjad was very corporative and polite. He responded very well to all my querries and helped me to book my tickects. Overall process was calm and easy.”
“Lisa our agent was brilliant yet again. Been booking through her yet again and she is very efficient and emails you various choices of flights instantly with prices and you choose which suits you best and she does the rest.
You can email to call you back and she always does.
Really happy with the service.”
“We had a very good experience. Our flight was cancelled by the airline. Nash from TravelUp helped with the re booking. We contacted via email and the response was quite good. Managed to get the rebooking done smoothly.”
