“Had very good service from Michelle Vincent, emailed her regarding a e-ticlet and gor a reply within 30 minutes was very impressed with the service .”
“A prompt response from Michelle regarding my enquiry. I needed my e-ticket to manage my flight booking and she responded immediately. First time I have used Travelup and everything smooth so far.”
“I needed some advice about me eticket , I emailed Ms Michelle Vincent from admin who was very helpful and replied so swiftly and sorted the issue.
I bought tickets from travel up many times before. They have been very good in every aspect and so I recommend them with out hesitation.”
“I’d like to thank Michelle Vincent who helped me to sort out my Last name spelling mistake during the booking. All went smooth I’m happy for his service.”
“Yesterday I was in a predicament due to the train strikes….
Michelle V. assisted in me being able to reschedule my flights… thanks again for your help Michelle….. much appreciated…”
“Great customer service today from Brian at travel Up.
It was a difficult situation relating to a lost passport and a flight that needed to be cancelled and rebooked and Brian went the extra mile and very patiently helped me secure the best flight home and at the best price.”
“My initial booking was no problem but my return flight was cancelled due to Covid. Sadly the next two return flights were also cancelled and subsequently I was offered a voucher. Since then I have tried to use the voucher on several occasions without success. The latest excuse is that the voucher must be used by 30/9/23 although according to British Airways website the vouchers are valid until 30/9/24. All contact has been very protracted and unhelpful.”
“Having a lastminute urgent change of travel plans, I was able to connect with Ms Michelle V. She was patient,knowledgeable _ promptly responded to the questions I had, problem_solving by trying to allocate seats for my 10yrs old who was now to travel with other family members. Kept me on the loop and i felt valued & not rushed. Thank you for your time, help & advice too.
Regards, CK”
“Made a WDW reservation for Coronado Springs resort in January 2023. So now I am writing this review to thank travelup customer service agent Harley Winget, as we did arrive as planned and everything with our stay seems to be fine. Harley assisted us while whole reservation process and we got everything cleared. Many thanks!”
“We had booked flights with travelup, I was planning on travelling with a friend, however she took seriously unwell and was unable to travel. We communicated with Peter Braun, who was empathetic and professional in dealing with our situation. We managed to get the flights arranged to that I could travel alone, without any charges being incurred.”
“Hello
KYLE ROBERT was very helpful, he found me my flight that I been looking for.
quick and provided me with all the information needed for my flight.
Much appreciated and will definitely book my flight again with him”
“Kyle Roberts have been very helpful, quick and provided me with all the information needed for my flight.
Much appreciated and will definitely book my flight again with him.”
