“Very quick and professional service
Did not have to wait long to get phonecall answered and very polite service got my query dealt with quickly and politely”
“WE were assisted very ably by Kyle Roberts. We used vouchers from flights cancelled during covid. Kyle was patient and helped us in using the vouchers and make fresh bookings. Thanks very much”
“Kyle was amazing, he really went out of his way to help me and I really appreciated him for it. I would recommend 100 stars if it were possible.
Thanks Kyle”
“I am giving 5 stars ⭐️ to Aymen as she solves my refund query which is was in pending since 6 months I’ve called travel up many times but no one answered to me 8 days before I rang again and Aymen picked up the call she talked with me very politely listens to my query and then she solve that for me i am very happy because of her travel up needs this kind of agents I got my refund because of Aymen ⭐️⭐️⭐️⭐️⭐️ She deserves this 5 stars 🌟 once again THANKYOU AYMEN ❤️”
“Customer service advisor Brian was vey helpful along the process. I had to cancel my flight, change dates and change airlines. All of this was done through one phone call without any disruptions. He was very patient to answer all my question.
He made sure that the customers are happy and at the same time, he made the customer feel that travel-up is the best option they have.”
