“ALEX VICTOR was very helpful in making the booking on Travel Up today. Really appreciated the time and care he took in finding the right ticket for me.”
“AYMEN HANIF was absolutely beautiful
She helped me so very much
Above and beyond to anyone else in the industry
She showed compassion and I am so excitedly now looking forward to my trip to see my beautiful family in Denmark for Christmas.”
“Scammers and thieves. I bought a ticket, suffered an injury one day before travel, hospital told me I couldn't travel anymore. Spoke to the Airlines they said if Travel up contacts them they will approve the refund. Travelup refused to contact them and refused to refund me. I spent 5 days working on this, endless emails back and forth with Shawn Samson, to no avail. This agency will do anything to keep your money. They have no decency and no conscience. Do not book with them. Beware.”
“Ayesha was fantastic, helping me in a stressful situation to make sure i got the best available flight after my flight was cancelled. Very patient and kind and very much appreciated. Thanks Ayesha! Patrick”
“Fantastic service from AYMEN HANIF. After having my flight cancelled by BA, she managed to sort out my new flight quickly. Handled it very kindly and professionally. I cannot thank her enough!”
“After checking using the airline app using the booking code, I noticed that the flights had been cancelled. I contacted the airline and they informed me it was due to etickets not been issued and they rebooked the flights, but got cancelled again. I then contacted TravelUp and Roy Edwards was able to rebook the flights and issued new etickets. Everything worked out. Thank you.”
