“Happy about the customer named Brian. His been so patient with everything I have to do and the steps needs to be filled in. So glad that he have gave his time dispite the busy schedule. Hopefully this kind of customer will fulfill every ones that need help and the struggle on applying or correction of there flights.”
“Great service, I had an unexpected schedule change by Lufthansa, the customer service advisor at TravelUp, Roy Edwards, was really helpful- amended my ticket, updated me frequently with emails and was very courteous and professional throughout. Great experience.”
“Due to unforseen circumstances recently I have had to cancel my trip. My contact with Travel up was dealt by Colin Richard, he was really very understanding of the situation and allowed maximum time possible within the remit, for me to get back to him regarding my cancellation.
Colin was very helpful all through, with very prompt responses. Thanks a lot.”
