“Great service, I had an unexpected schedule change by Lufthansa, the customer service advisor at TravelUp, Roy Edwards, was really helpful- amended my ticket, updated me frequently with emails and was very courteous and professional throughout. Great experience.”
“Due to unforseen circumstances recently I have had to cancel my trip. My contact with Travel up was dealt by Colin Richard, he was really very understanding of the situation and allowed maximum time possible within the remit, for me to get back to him regarding my cancellation.
Colin was very helpful all through, with very prompt responses. Thanks a lot.”
