“Travel up has been extremely helpful in booking our flights to the USA.
Sameer was particularly helpful in securing the best price for our travel. He was professional and understanding in his manner.
I will strongly recommend TRAVEL UP and will definitely use them again.”
“Your team is not good. Try to train them first. Poor communication poor public dealing. Even one guy hung up the phone while we are saying some thing. Only Milton Grey helped me late night. One team member said we cannot do booking for vouchers at night. Whats this policy?? Milton did it at night then why someone else cannot do it?? I want amswers to all my questions? Kindly ask your team about it. It was an emergency to book the flight but they are just miserable.”
“Spoke to sameer akhter, very quick service. I had to call them up as for some reason my payment was not going through. He booked it for me straight away”
“After being disappointed with some pirate agencies, I have Unexpectedly bump into professionalism of Travelup. My first experience is great. High quality customer service, so generous with time to satisfy my queries.
I would recommend.
The admin Milo Grey is five 🌟 professional.”
“I booked my BA flight with Sameer Akhtar who was a superstar, very helpful and patient. He is an asset to Travel up. Because of him I will endeavour to book with Travel up in the future. Thank you for your help Sameer :)”
“Sana is a godsend. She was the ONLY person who was able to resolve my issue with my cancelled booking due to a mistake made by a Travelup agent.
Sana effortlessly and efficiently familiarised herself with the situation and implemented an action plan to refund fully my failed booking.
Sana is a complete gem in Travelup and should be recognised corporately on how to deal with matters.
Her customer service experience is a perfect model on how to deal with customers who have had to deal with issues based on mistakes from sales agents.
Thank you Sana!”
“Lisa was really good. She understood my requirements at once and was ahead of the game in terms of cumminucating all necessary information and contacting me. I would definitely ask for her if I need to use TravelUp again.”
